What are the responsibilities and job description for the FedEx Ground Business Contact (BC) / Operations Manager position at Celebic Trucking Inc?
Location: 1645 Ashton Park Drive, Colonial Heights, VA 23834
Job Type: Full-Time
About the Role
We are seeking an experienced and motivated Business Contact (BC) to oversee daily operations for multiple FedEx Ground delivery routes. The BC serves as the primary operational leader responsible for driver management, safety compliance, service performance, and communication with the FedEx station.
This position is ideal for someone with FedEx Ground ISP experience, strong leadership skills, and the ability to manage a fast-paced logistics operation.
Key Responsibilities
Manage and supervise a team of delivery drivers and route operations
Ensure all routes dispatch on time and meet FedEx service standards
Monitor driver safety, compliance, and performance metrics
Coordinate route coverage, scheduling, and contingency planning
Work closely with FedEx station management regarding service levels
Train and onboard new drivers
Handle driver coaching, discipline, and performance improvement
Monitor vehicle usage, maintenance issues, and operational efficiency
Qualifications
Prior FedEx Ground BC or management experience preferred
Strong leadership and team management skills
Ability to manage multiple routes and drivers simultaneously
Knowledge of FedEx Ground ISP model and safety procedures
Excellent communication and problem-solving skills
Ability to work early mornings and flexible schedules
Compensation & Benefits
Competitive salary: $95,000 – $100,000 per year (based on experience)
6 Days Week
Performance bonuses available
Paid time off
Growth opportunities within a rapidly expanding FedEx Ground contractor operation
Work Schedule
Full-time
Early morning dispatch and operational oversight required
How to Apply
- Submit your resume through Indeed. Candidates with FedEx Ground operations experience or prior BC experience are strongly encouraged to apply.
Job Type: Full-time
Pay: $96,000.00 - $100,000.00 per year
Benefits:
- Paid time off
Application Question(s):
- FedEx ID Number ?
Experience:
- FedEx Ground Business Contact (BC): 2 years (Required)
Ability to Relocate:
- Colonial Heights, VA 23834: Relocate before starting work (Required)
Work Location: In person
Salary : $95,000 - $100,000