Senior Power BI / Analytics Application Analyst

Job at a Glance

• Title: Senior Power BI / Analytics Application Analyst
• Location: Akron, OH (100% Remote) - Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.
• Contract: W2 only, month to month contract (NO CORP TO CORP) 
• Pay: $89/hour optional medical, dental, vision, 401(k) match

Overview
Join a lean Analytics Services team focused on administering and supporting business analytics platforms and enabling self-service reporting. This role is centered on platform administration, production support, and issue resolution—partnering directly with business users and IT to maintain and enhance reporting environments. The ideal candidate can work independently, troubleshoot effectively, and become productive quickly in a remote, ticket-driven support setting.

Key Responsibilities

• Administer, support, and troubleshoot analytics/reporting platforms in a production environment.
• Resolve application support tickets and provide timely end-user support.
• Support and maintain legacy on-premises QlikView environments and architecture.
• Administer Power BI environments (on-prem and cloud), including workspace setup and governance support.
• Partner with business users to address data/reporting questions and improve platform usability.
• Facilitate recurring user/community sessions (e.g., reporting or Power BI user group meetings).
• Support compliance-aligned reporting environments (e.g., SOX controls and regulated operational requirements).

Required Skills

• Hands-on experience in application/platform administration and production support (not primarily development-only).
• Strong ticketing experience (triage, troubleshooting, resolution, communication, and documentation).
• QlikView support experience in legacy, on-premises environments (not Qlik Sense-only).
• Power BI administration/support experience, including workspace setup and ongoing operational support.
• Ability to work directly with business stakeholders to diagnose issues and deliver practical solutions.
• Experience supporting reporting/analytics tools in enterprise environments.
• Ability to operate independently with minimal oversight in a small-team environment.

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related technical discipline plus 7 years of related experience, or 9 years of related experience in lieu of a degree.

Preferred Skills

• Experience supporting both on-premises and cloud-based reporting environments.
• Familiarity with governance practices for self-service analytics platforms.
• Knowledge of Azure-based data warehousing concepts and reporting ecosystem integration.
• Experience facilitating meetings and coordinating work across technical and business teams.
• Working knowledge of project management concepts/tools in support of operational deliverables.
• Experience supporting additional analytics/query tools (e.g., SAS, TOAD, Anaconda, RapidMiner).

Why Should I Apply?
This is an opportunity to own day-to-day administration and support of enterprise analytics platforms while partnering directly with end users and stakeholders to keep critical reporting environments running smoothly.

About CEI:
As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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