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Medford - Soft Count Relief Supervisor

CEDCO: Ko-Kwel Casino Resort
Medford, OR Full Time
POSTED ON 3/24/2026
AVAILABLE BEFORE 7/23/2030

Let's Be Friends!

At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!

BASIC FUNCTION (the primary purpose of this position):

Responsible for managing count room practices and procedures in accordance with industry standards. Establishes and maintains all count records and reports required by count room procedures.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES:

  • Promote a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to Safety Committee.
  • Supervises countroom operations in accordance with internal procedures and controls in the absence of the Soft Count Shift Supervisor
  • Provides excellent team member relations
  • Provides professional supervision and direction to count team members; resolves problems; makes sound decisions; exercises discretion and refers appropriate problems and decisions to Cage Manager and Soft Count Shift Supervisor.
  • Maintains all assigned records and reports in an accurate and timely manner
  • Responsible for reviewing all paperwork at the end of the shift.
  • Assures that all count team members comply with all applicable internal controls and reporting requirements
  • Maintains appropriate security measures to protect company assets and confidential company information
  • Complies with all applicable company policies and procedures
  • Other duties as assigned.

POSITION REQUIREMENTS (objective educational or technical training required; skills; and years of experience):

  • High School diploma or GED preferred.
  • Minimum 1 year cage, banking, or other acceptable cash handling experience, with at least one year at supervisory level preferred.
  • Demonstrated ability in cash and paperwork handling
  • General working knowledge of cage and casino operations
  • Demonstrated ability to conduct countroom operation in accordance with prescribed standards
  • Professional appearance and attitude
  • Must pass and remain in compliance with Coquille Gaming Commission background check and drug free work place policies

PHYSICAL DEMANDS/WORK ENVIRONMENT (the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions):

Ability to work weekends, holidays and evening hours as business demands. While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. Must be able to bend, twist, and kneel. Occasionally sit. Lift up to 40 pounds. Ability to manage stress appropriately, make decisions under pressure, manage anger, fear, hostility and violence of others appropriately. The casino work environment may expose you to second hand smoke on a regular basis.

This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.

An initial training period in Coos Bay, OR may be required.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

Salary.com Estimation for Medford - Soft Count Relief Supervisor in Medford, OR
$68,254 to $87,170
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