What are the responsibilities and job description for the IT Systems Specialist position at CDW Amplified Services?
IT Systems Administrator - Microsoft 365 / Identity & Security
Contract to Hire - 40 hours per week
Chicago, IL
CDW is seeking a hands-on Systems Administrator with strong experience in Microsoft 365 administration, identity management, and enterprise security. This role is responsible for managing cloud-based collaboration tools, supporting identity integrations, and ensuring secure, reliable IT operations across the organization.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications
Key Traits for Success
#dice
Contract to Hire - 40 hours per week
Chicago, IL
CDW is seeking a hands-on Systems Administrator with strong experience in Microsoft 365 administration, identity management, and enterprise security. This role is responsible for managing cloud-based collaboration tools, supporting identity integrations, and ensuring secure, reliable IT operations across the organization.
Key Responsibilities:
- Administer and support Microsoft 365 services including Microsoft 365, Exchange Online, and related collaboration tools
- Manage user accounts, mailboxes, access provisioning, and licensing
- Configure and maintain email security, transport rules, and mail flow policies
- Implement and manage identity solutions using Microsoft Entra ID, including SSO and MFA
- Integrate third-party applications (e.g., Okta) for authentication and access management
- Administer Group Policy, DNS configurations, and domain-level security settings
- Support Active Directory integrations and automate user lifecycle processes using PowerShell
- Monitor and respond to phishing threats, implementing protections such as SPF, DKIM, and email security protocols
- Troubleshoot system outages and performance issues, ensuring timely resolution and clear communication
- Collaborate with cross-functional teams to implement system improvements and integrations, including AI-driven tools
- Manage patching and system updates across environments including virtualization platforms
- Support and maintain security tools such as Tenable and endpoint protection solutions
- Assist with infrastructure security including certificate management and port/security configurations
Required Qualifications:
- Experience administering Microsoft 365 and Exchange Online environments
- Strong knowledge of identity and access management, including SSO and MFA
- Hands-on experience with Microsoft Entra ID and Active Directory
- Familiarity with email security concepts (SPF, DKIM, phishing protection)
- Experience with Group Policy, DNS, and domain configurations
- Proficiency in PowerShell scripting for automation and administration
- Experience troubleshooting enterprise IT issues and managing outages
- Knowledge of virtualization environments such as VMware or Microsoft Hyper-V
Preferred Qualifications
- Experience with identity platforms such as Okta
- Familiarity with security and vulnerability management tools like Tenable
- Exposure to endpoint security tools (e.g., SentinelOne)
- Experience supporting enterprise environments with multiple locations or divisions
- Understanding of RBAC (Role-Based Access Control) principles
Key Traits for Success
- Strong troubleshooting and analytical skills
- Ability to work independently in high-pressure situations
- Effective communication and collaboration across teams
- Proactive approach to security, automation, and continuous improvement
#dice