Community Outreach Specialist

Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way.

We are seeking a dedicated Community Outreach Specialist to join our team! The schedule is Monday-Friday (8-hour shift) This position is a hybrid/remote position.

PCC Values Its Employees by offering: 

• Paid time off (25 days per year)
• 10 Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)
• Numerous other benefits, please apply to find out more! 

Summary:  

The Community Outreach Specialist is responsible for creating long-term value, presence and name recognition in the community. This position is key to collaborating with community partners and improving referral sources.  The Specialist is also in charge of establishing and maintaining relationships and partnerships that result in identification of eligible individuals and referrals to Prime Care Coordination (PCC). In addition, the Community Outreach Specialist is the Chair of the Individual and Family Advisory Board Committee at Prime Care Coordination. 

Essential Job Functions:

• Initiate marketing and sales opportunities and leads to increase enrollees
• Conduct both face-to-face and virtual outreach, presentations, and meetings
• Develop and maintain all marketing materials, collateral, and presentations to remain current
• Maintain a daily log and report of all contacts, presentations, and outcomes
• Complete required reports
• Maintain a working knowledge of OPWDD services and eligibility requirements
• Collaborate with the enrollment team on referrals and tracking and monitoring new members
• Represent PCC on community planning, education or advocacy groups, boards, task forces
• Travel most of the working hours throughout the covered counties meeting with providers, community members, health care systems, and care management teams. 
• Plan, attend, and coordinate regional meetings and events for individuals and families related to education and advocacy.
• Plan, schedule, and meet with individuals and families of PCC at Individual and Family Advisory meetings.
• Build relationships with individuals and families on behalf of PCC
• Build relationships with providers, both new and potential members of our provider network
• Identify and lead processes that allow individuals and families to inform and provide feedback to PCC leadership

Knowledge, Skills, and Abilities

• Must be able to multi-task, establish priorities, and meet deadlines
• Ability to travel a minimum of 80% of the time with occasional overnights
• Ability to work independently and motivate others
• Ability to communicate effectively, both orally and in writing
• Ability to act quickly, assess and act accordingly in crisis situations  
• Must meet applicable Vehicle Operator Requirements (NYS Drivers’ License required)
• Must have access to a reliable vehicle

Education and Experience:

• Bachelor’s Degree in Health or Human Services
• Minimum of 1-year experience working in the human service/developmental disabilities area
• Knowledge of OPWDD and/or DOH program and service delivery system and regulations 

Prime Care Coordination is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.