Warehouse Lead - North Port, FL

Warehouse Lead – North Port, FL

Title: Warehouse Lead

Department: Warehouse

Position Status: Full Time

Shift Schedule: Day Shift

Exempt Status: Hourly

About CDS Logistics: At CDS Logistics, we are specialists in last mile delivery services of kitchen cabinets, windows, doors, and appliances. We service our customers through a nationwide network consisting of over 80 locations making over 1 million deliveries annually to homes, job sites and retail locations. Our team-oriented approach, together with our proprietary technology, enables us to exceed our customers’ expectations.

We are not perfect, but we try to be. We hold ourselves to the highest standards, ensuring every customer is treated with respect and every order handled as if it were our own. We support our team members to ensure their career success with training programs, accessible leadership, and ongoing talent development.

Our Mission: “Creating Customers by Servicing Customers”

Our Guiding Principles:

1. Put Safety First

2. Respect for Others

3. Treat Customer Orders Like Our Own

4. Deliverable Measurable Excellence

5. Pursue Relentless Improvement

About the Job:

CDS Logistics & Home Services is seeking a dynamic Warehouse Professional to lead operational activities for a leading final mile logistics company. The Warehouse Lead position will be responsible for overseeing daily inbound and outbound schedules ensuring operational excellence. This position will report directly to the Operations Manager for the respective facility and will work in tandem with their direct reports to suggest process and system improvements to increase efficiency, reduce costs and manage quality. The primary goal for this position is to ensure excellent operational standards are met to maintain high levels of customer satisfaction and increase synergies within the warehouse team.  

Warehouse Lead:

In this role you will focus on driving operational excellence for all inbound and outbound product activities to ensure that all inbound and outbound scheduling is met. These expectations should be met through a hands-on management approach and being responsible to all stakeholders and cross functional groups.

Successful applicant will be able to:

• Perform quality work within deadlines. 
• Interact and communicate professionally with internal and external customer groups.
• Prioritize daily tasks in consideration of Organizational Strategic Goals.
• Work independently while understanding the necessity for communicating and coordinating efforts with your stakeholders.

Essential Job Functions

• Ensure that all scheduled inbound and outbound products are executed against daily: including individually performing as well as leading a warehouse team in execution of inbound receiving, product locating, order pulling, dock master tasks, cleaning, etc.
• Manage and problem solve issues and challenges arising within the warehouse department daily ensuring that inbound and outbound product schedules are met, while communicating to Operations Manager regarding daily issues and resolutions.
• Maintain order accuracy for all pulling activities.
  • Runs checked, pulled to the correct doors, and all runs pulled in a timely manner.
• Ensure all warehouse tasks are being performed in a safe and efficient manner while utilizing company resources/tools/equipment and personal safety equipment.
• Ensure that Dock Master responsibilities are completed daily and any drivers needing assistance are helped in a timely fashion.
• Oversee and enforce all company policies, SOP’s, safety programs (OSHA compliance) and expectations of all employees and contract to hire employees.
• Manage auditing of all warehousing activities.
• Ensure warehouse is always kept in a “customer ready” state of order and cleanliness.
• Partner with Warehouse Supervisor to assist daily department planning and staffing for workloads in accordance with inbound and outbound scheduling. Complete scheduling when needed.
• Responsible for accountability and condition of all in and outbound freight.
• Act as subject matter expert on all customer account HLSD standards, scanner utilization for warehouse and driver team members, paperwork/systems processing.
• Under guidance of Warehouse Supervisor oversee facilities security policies and procedures to ensure all precautions are being taken into consideration regarding employee safety and facilities security as top priorities.
• Ensure paperwork flow and company systems are utilized in accordance with customer SOP’s and internal SOP’s.
• Lead and manage lean management principles’ application in the warehouse department in conjunction with Operations Manager.
• Responsible for accuracy when locating orders into inventory in the warehouse

Qualifications

• Must be able to lift, push or pull up to 75lbs
• Possession of key competencies, including strong communication, organization, prioritization, conflict management, creative problem solving, leadership, process improvement and decision-making skills.
• Strong Computer skills, i.e., Microsoft Office, Outlook, Internet search
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Leadership skills and ability manage the organization’s most important assets, our people.
• Ability to work independently and be self-motivated to get things done
• Minimum of 1-3 years’ experience managing employees while tracking, analyzing, and communicating surrounding employee performance against performance standards.
• Ability to work overtime as required.

Preferred Qualifications

• Bilingual English and Spanish.

• Minimum of 1-3years’ experience in the warehouse leadership capacity, preferably within the logistics/distribution industry and further preferred within last mile delivery industry.
• MS Excel Skills: Strong Proficiency in Data Analytics tools within Excel.
• 3PL Management Experience within an operations or warehousing position.
• Data Analytic Skills.
• Workforce planning and scheduling experience.

Supervisory Responsibility

• Responsible for managing a team of warehouse professionals.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk for 8 hours per day, use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift, push, pull and/or move up to 50 pounds frequently and lift and/or move up to 100 pounds occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel

Little to no travel is expected for this position.

Work Environment

This job operates in a warehouse environment. This role routinely uses power industrial equipment such as forklifts, double electric pallet jacks, clamp trucks, and double reach trucks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.