Sales Administrator

Job Description:

The Sales Administrator supports the corporate sales team by managing customer communication, processing quotations and orders, and ensuring timely resolution of inquiries. This role involves close coordination with account managers and internal departments to provide excellent customer service and operational support.

Duties to Include:

• Receive, enter, and process customer quotations and purchase orders
• Generate backlog reports and provide updates to customers as needed
• Track quote activity and follow up with customers on status
• Answer customer inquiries regarding CDM products and services
• Receive, enter, and manage expedites
• Receive, enter, and manage RMAs
• Investigate customer complaints and work with internal teams to resolve issues
• Communicate daily with assigned account managers to report updates and address issues
• Perform other duties as assigned by management

Desired Skills & Experience:

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and general comfort with digital tools
• Ability to prioritize and multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Minimum of 2 years of sales or customer service experience preferred
• Experience in the interconnect or electronic distribution industry is helpful but not required

Compensation:

$21-$23 Based on experience

Benefits:

· Medical Insurance

· Dental Insurance

· Life Insurance

· 401(k) Retirement Plan

· PTO – Vacation, Personal, Sick time

Company Description:

CDM Inc. was founded in 1993 and specializes in the distribution of interconnect products, manufacturing of engineered cable assemblies and manufacturing of fabricated metalworks. CDM is headquartered in Southern New Jersey, operating from a 43,000 square foot, state-of-the-art distribution, and manufacturing facility. CDM maintains a 51,000 square foot manufacturing facility in Salisbury, MD, in addition to sales offices in Texas, Alabama and Florida. In providing unsurpassed customer service and technical support, CDM has become a valued partner to leading military contractors, aircraft manufacturers, communications providers, and medical diagnostic equipment leaders.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Turnersville, NJ 08012 (Required)

Work Location: In person

Salary : $21 - $23