Sales Coordinator

Position Summary

We are seeking a highly organized, motivated, and customer-focused Sales Coordinator to support our sales team and help ensure a smooth and efficient sales process from initial customer contact through order completion.

The Sales Coordinator will serve as an important link between customers, sales representatives, operations, and management. This position requires excellent communication skills, strong attention to detail, the ability to manage multiple priorities, and a professional approach to customer service.

The ideal candidate is proactive, dependable, comfortable working in a fast-paced environment, and enjoys helping a sales team succeed.

Key Responsibilities

• Provide administrative and organizational support to the sales team.
• Respond promptly and professionally to customer inquiries by phone, email, and other communication channels.
• Prepare quotes, proposals, sales orders, presentations, and other customer documentation.
• Enter and maintain accurate customer, sales, and order information in company systems and CRM databases. Assist with the management of a comprehensive customer database.
• Coordinate customer orders and communicate with internal departments to ensure timely and accurate fulfillment.
• Track sales opportunities, follow-ups, quotes, and pending orders. Follow up with customers weekly or bi-weekly who have work in the repair shop.
• Follow-up on unapproved quotes in both the Distribution and Repair Departments.
• Maintain regular communication with customers to ensure timely approvals and updates
• Assist sales representatives with scheduling appointments, customer meetings, and follow-up activities.
• Maintain accurate customer records and ensure information is kept current.
• Assist salespersons in lead generation utilizing various databases.
• Perform ongoing customer research for all divisions
• Follow-up with customers who have shown a repair volume, product purchases or overall business activity. Develop strategies with salespersons to re-engage inactive or declining accounts.
• Monitor open quotes and opportunities and assist sales representatives with follow-up.
• Track and report: pending quotes, approved quotes, live dollar values and revenue opportunities
• Prepare sales reports and other information requested by management.
• Assist with customer onboarding and account setup as needed.
• Coordinate communication between sales, operations, accounting, and customers.
• Help resolve customer questions or issues and escalate matters appropriately when necessary.
• Assist with sales meetings, customer events, presentations, and promotional activities.
• Assist with scheduling of trade shows and coordination/transportation and set-up of trade show booth.
• Maintain organized electronic and paper files.
• Provide general administrative support to the sales department.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• 1–3 years of experience in sales support, customer service, administration, coordination, or a related position.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks and meet deadlines.
• Professional and customer-service-oriented attitude.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to learn and effectively use CRM, ERP, and other business software.
• Ability to work independently while also functioning effectively as part of a team.

Preferred

• Previous experience supporting a sales team.
• Experience with CRM software.
• Experience preparing quotes, proposals, purchase orders, or sales documentation.
• Experience in [industry/sector].
• Associate's or bachelor's degree in business, marketing, communications, or a related field.
• Why Join Us?

This is an excellent opportunity for an organized and motivated professional who enjoys working with customers and supporting a successful sales team. The Sales Coordinator will have an important role in maintaining strong customer relationships, improving internal communication, and helping the sales organization achieve its goals.

We are committed to providing a professional, collaborative work environment where employees can develop their skills and contribute to the company's continued growth.

Equal Opportunity Employer

B&M Industrial, Inc is an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Salary Expectation $

Experience:

• Sales: 2 years (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $20 - $24