What are the responsibilities and job description for the Senior Business Systems Analyst position at CCS Global Tech?
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
Milestone Deliverables:
Project & Requirements
- Documented business and technical requirements for IT, Infrastructure, and EUC projects.
- Completed project timelines, deliverable trackers, and stakeholder communication materials.
Reporting & Analytics
- Executive dashboards showing KPIs and operational trends.
- Leadership-ready reports, briefing decks, and status summaries.
Operational Support
- Updated process documentation and workflows for Infrastructure and EUC teams.
- Process improvement recommendations with measurable outcomes.
Research & Governance
- Workforce and job classification research reports.
- Governance materials including decision papers and milestone updates.
Daily/Weekly expectations:
Daily
- Review project updates and operational data.
- Respond to stakeholder questions and clarify requirements.
- Update trackers, documentation, and reporting artifacts.
- Support Infrastructure/EUC teams with active tasks and process documentation.
- Prepare materials for upcoming meetings or briefings.
Weekly
-
- Lead or participate in project status meetings and workshops.
- Deliver weekly progress reports and updated dashboards.
- Validate requirements with teams and refine documentation.
- Monitor project milestones and update leadership reports.
- Conduct ongoing research and identify improvement opportunities.
Mandatory Skills:
- Expert level/Minimum five (5) years' experience Business systems analysis, IT project coordination, data analysis, or related work.
- Expert level/Minimum five (5) years' experience supporting enterprise IT environments or operational technology initiatives preferred
- Expert level/Minimum five (5) years' experience developing executive-level reports, dashboards, or presentation materials preferred.
- Expert level/Minimum five (5) years' experience with Infrastructure, EUC, or enterprise technology environments preferred.
- Demonstrates professional organization, documentation, communication and interpersonal skills.
- Pass a stringent criminal background check. (May take up to four weeks)
Desirable Skills
- Strong analytical, problem-solving, and communication skills.
- Ability to create clear, professional executive-level reports and presentations.
- Knowledge of business analysis practices and project coordination methodologies.
- Ability to collaborate across teams and manage multiple initiatives simultaneously.
- Skilled in data analysis, reporting tools, and performance measurement.
- Ability to organize complex information and communicate findings effectively.
- Strong written documentation and presentation development skills