What are the responsibilities and job description for the Customer Support Specialist position at CCS Global Tech?
Job Title: Customer Support Analyst
Location: Reston, VA (100% Onsite)
Full Time
Clearance - TS/SCI CI Poly
Mandatory Skills -
Proficiency in providing Tier 2-3 Service Desk support
Ability to thrive in a fast-paced environment
Exceptional customer service skills with the ability to multitask
Desirable Skills -
Prior experience as a Budget Analyst supporting federal systems preferred
Familiarity with PeopleSoft Financials or other Government Financial Accounting Systems
Knowledge of Defense Travel transaction processes is a plus
Education and Qualifications:
Excellent communication abilities
Capability to spearhead testing initiatives for releases when required
Salary : $75,000 - $80,000
