Strategic Account Manager

Overview:

CCR North America is seeking a Strategic Sales Manager to drive long-term growth

and deepen relationships with top U.S. food retailers. This role is responsible for

managing and expanding enterprise-level accounts, embedding CCR’s CO₂ and

refrigeration solutions into customer sustainability, compliance, and cost-efficiency

strategies. The successful candidate will act as a trusted advisor to executive

stakeholders, ensuring CCR is positioned as the partner of choice for innovation and

long-term value creation.

Responsibilities:

Account Strategy & Development:

• Develop and execute multi-year strategic account plans aligned with customer

goals and CCR’s growth objectives.

• Expand CCR’s footprint within major retailers across business units, store

formats, and regions.

• Shape customer vision from pilot projects into enterprise-wide rollouts and

national standards.

• Identify opportunities for upsell and cross-sell across CCR’s refrigeration

portfolio.

Customer Engagement & Partnership:

• Build executive-level relationships (C-suite, sustainability, operations,

engineering).

• Position CCR as a thought leader in CO₂ refrigeration and sustainability

transformation.

• Facilitate joint planning sessions, QBRs, and steering committees with

strategic customers.

• Act as the customer’s trusted advisor, anticipating future needs and regulatory

pressures.

Collaboration & Internal Alignment:

• Partner closely with Business Development Managers (BDMs) to transition

accounts from initial pilot stage to long-term growth.

• Work cross-functionally with CCR’s technical, service, and product teams to

deliver tailored solutions.

• Provide market insights to leadership and product development to shape

CCR’s innovation pipeline.

Qualifications:

Required Skills & Attributes:

• Vision-driven: able to influence and shape long-term customer strategies.

• Trusted advisor: strong executive presence and ability to engage senior

stakeholders.

• Influential communicator: adept at tailoring messages across organizational

levels.

• Resilient & strategic: anticipates obstacles and positions CCR as the solution

partner.

• Farmer mentality: focuses on nurturing and expanding accounts over 5–10

years.

• Collaborative growth mindset: thrives in a cross-functional, team-oriented

environment.

KPIs & Success Measures:

• Revenue growth within strategic accounts across regions and business units.

• Increased CCR share of wallet and expanded adoption of CO₂ refrigeration

solutions.

• Establishment of CCR as the preferred long-term partner for sustainable

refrigeration.

• Successful delivery of multi-year account plans and national rollouts.

• Executive sponsorships secured and maintained at top 20 U.S. retailers.

• High customer satisfaction, retention, and repeat business performance.

Experience & Qualifications:

• 8–12 years in strategic account management or enterprise sales, preferably

within HVAC, refrigeration, or related industrial sectors.

• Proven track record of managing and growing multi-million-dollar accounts.

• Experience selling complex technical solutions into large retail or food service

organizations.

• Strong understanding of sustainability, ESG, and regulatory drivers affecting

refrigeration.

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred).

• Ability to travel domestically (~30–40%).

What We Offer

• Opportunity to shape CCR’s growth in North America during a period of major

CO₂ refrigeration adoption.

• Competitive compensation with performance-based incentives.

• Strong professional development and career progression within a global

organization.

• Work with an international leader in sustainable refrigeration solutions, trusted by

24,000 installations worldwide.