What are the responsibilities and job description for the Manager - Projects position at CCR (Carrier Commercial Refrigeration)?
Overview
We are seeking an experienced Deputy General Manager – Projects to lead the execution of end-to-end refrigeration projects across commercial and retail segments. This role involves managing customer expectations, coordinating cross-functional teams, and ensuring timely and cost-effective project delivery, while upholding Carrier’s quality and safety standards.
Responsibilities
- Lead and manage the complete lifecycle of refrigeration projects – from initiation to commissioning and handover.
- Interface with internal stakeholders (engineering, sales, supply chain, service) and external partners (vendors, contractors, customers) to ensure smooth project execution.
- Ensure timely delivery of projects within defined scope, budget, and timelines.
- Monitor project performance using appropriate systems, tools, and techniques.
- Drive project governance, reporting, and compliance with Carrier standards and statutory requirements.
- Identify project risks and proactively develop mitigation strategies.
- Ensure strong documentation and adherence to QHSE (Quality, Health, Safety, and Environment) standards.
- Foster strong customer relationships and act as the primary point of contact for all project-related communications.
- Lead continuous improvement initiatives to enhance project efficiency and customer satisfaction.
Qualifications
- Bachelor’s degree in Mechanical / Electrical Engineering or related field; PMP certification is a plus.
- 8–12 years of experience in project management, preferably within the HVAC&R industry
- Strong understanding of refrigeration systems, controls, and commercial applications
- Proven track record of managing complex projects in a matrix organization.
- Excellent leadership, communication, and stakeholder management skills.
- Hands-on experience with project management tools and MS Office suite.