What are the responsibilities and job description for the Operations Coordinator position at CCMC?
Do you thrive on helping others grow professionally? Are you looking for a company that values its employees?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
About The Community
This master-planned community is highly amenitized and specifically designed with providing residents with numerous recreational and lifestyle options. It has earned awards and maintains a strong standing within the top ten master planned communities.
Our Operations Coordinator will serve as an integral part of the community and will have significant interaction with the community’s Board of Directors and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.
What You’ll Accomplish
The physical requirements can vary, but generally, they may include:
What We Offer
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
About The Community
This master-planned community is highly amenitized and specifically designed with providing residents with numerous recreational and lifestyle options. It has earned awards and maintains a strong standing within the top ten master planned communities.
Our Operations Coordinator will serve as an integral part of the community and will have significant interaction with the community’s Board of Directors and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.
What You’ll Accomplish
- Assist Community Manager in all aspects of daily business and operations to maintain the management direction of the community association
- Oversee related service contractors and vendors, interact with community residents and volunteers
- Issue amenity access cards and manage access system programming
- Track leased units within the community
- Maintains all association records as required by the governing documents, federal and state law and CCMC protocol
- Works with Community Manager to ensure proper documentation of contracts, invoices and other expenses
- Oversee daily office functions, answering phone, email, and assisting with walk-in guests, ensuring that the needs and requests of the residents are dealt with in a timely and professional manner
- Assist the Community Manager with meeting preparation and administration of the annual operating and reserve budgets
- Assist in new owner orientations and training of Board(s) and committee members
- Other duties as assigned
- Two years of proven career advancement in a professional business environment
- Associate’s or Bachelors' degree or equivalent experience
- Attention to detail and a customer focused attitude
- Ability to multi-task on a variety of levels with the utmost of focus and professionalism
- Knowledge of community association management principles, procedures, and standards
- Have a valid driver’s license and current vehicle liability insurance
- Prefer two years of community management
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
- Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
What We Offer
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!