What are the responsibilities and job description for the Teller I position at CCBank?
Essential Job Functions:
Specifications:
Education and Experience: High school diploma or equivalent. Strong cash-handling, communication, and customer service skills are a must.
- Greet and assist customers in a friendly and professional manner.
- Process deposits, withdrawals, transfers, loan payments, cash checks, and other transactions accurately.
- Balance cash drawer daily and maintain accurate transaction records.
- Educate clients on Bank products and services.
- Resolve customer inquiries and escalate issues when necessary.
- Maintain compliance with Bank policies, procedures, and regulatory requirements.
- Identify and report suspicious activity in accordance with BSA/AML guidelines.
- Support branch operations and contribute to team goals.
- Understands and adheres to limits as stated on the Retail Limits Matrix
Specifications:
- Exhibit and maintain a high degree of professionalism.
- Maintain a high degree of confidentiality and integrity.
- Ability to communicate effectively and professionally at all levels of the organization.
- Demonstrate good judgment and decision-making skills.
- Detail-oriented with a focus on accuracy and organization.
- Cash handling experience
Education and Experience: High school diploma or equivalent. Strong cash-handling, communication, and customer service skills are a must.