What are the responsibilities and job description for the Teller position at State Bank of Southern Utah?
We are hiring a teller in our Gunnison branch! As a teller you will assist customers with their banking transactions while providing outstanding customer service. Handle all types of bank deposit transactions. Identify customer needs by obtaining knowledge of bank products and services in order to make helpful, service-minded recommendations to the customer, when appropriate. Duties to include deposits, withdrawals, issuing counter checks, performing money transfers and receiving loan payments. The chosen candidate will also be trained in opening new customer accounts. The hours are 8-5 Monday through Friday.
At State Bank of Southern Utah, our core values define who we aspire to be each and every day. These values hold us accountable to each other and help us be the best version of ourselves. We look for candidates who find connection with our core values:
Make a Difference: We are actively engaged. We genuinely care. We are knowledgeable and find solutions.
Relationships Matter: We are committed to each other and our customers. We seek to understand, connect, and collaborate.
Live with Integrity: We are trusted to do the right thing. We take responsibility for our individual roles and actions.
Love What We Do: We are passionate and show up with enthusiasm. We are driven and continually look to improve.
Share Positivity: We lift each other. We interact with a positive and optimistic attitude.
Apply at State Bank of Southern Utah and be part of a team that lives by these values every day!
Essential Duties And Responsibilities
- Maintain and balance a cash drawer according to bank policy
- Accurately process debit and credit transactions while maintaining compliance with established bank policies and procedures
- Utilizes bank software to process transactions and complete daily work
- Identify customer needs and make referrals, cross sell bank services and products, perform money transfers, receive loan payments and order checks
- Willingness and ability to train in opening new customer accounts
- Resolves customer problems efficiently
- Greets customers in a prompt, polite and friendly way
- Communicates with customers both in person and over the phone
- Other duties as assigned
Minimum Qualifications
- 6 months of cash handling job experience
- 1-2 years of experience providing face-to-face customer service
- High School Graduate or (GED)
- Must be at least 18 years of age
- Must pass a credit & background check
Preferred Qualifications
- 1 years job experience with cash handling
- 3 years’ experience interacting with the public
- Prior experience in banking
- Bilingual a plus
Skills
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products and banking
- Excellent customer service skills & attention to detail
Full-time employees will be eligible to participate in the following benefits and programs:
- Medical Insurance & HSA
- Dental & Vision Insurance
- Basic Life, AD&D and Long-term disability insurance
- Supplemental life and AD&D options available
- 401K with employer match
- Annual Incentive Program
- Paid Time Off (PTO) accrual every pay period
- Up to 12 paid holidays per year
- Childcare reimbursement program
- Employee recognition program
- Monthly wellness activities