Salesperson/Designer/Luxury Outdoor Furniture Sales

Position Overview

We are seeking an experienced and results-driven Furniture Salesperson to join our team. This role is responsible for delivering exceptional customer service, building strong client relationships, and achieving sales targets in a luxury furniture retail environment. The ideal candidate will possess in-depth product knowledge, a proven track record in high-value sales, and the ability to create personalized design solutions that align with each client’s style and needs.

Key Responsibilities

Sales & Customer Service

• Greet customers promptly, warmly, and professionally, creating an inviting showroom experience.
• Listen to customers’ needs and provide expert guidance on furniture styles, materials, customization options, and design layouts.
• Present and demonstrate products with confidence, highlighting features, benefits, and craftsmanship.
• Prepare accurate and detailed sales proposals, including pricing, delivery timelines, and customization details.
• Follow up with prospective clients through calls, emails, and in-person visits to close sales.
• Upsell and cross-sell related furniture pieces, accessories, and complementary services.

Product Knowledge & Presentation

• Maintain a thorough understanding of the company’s product lines, materials, and finishes.
• Stay informed on interior design trends, furniture construction techniques, and competitor offerings.
• Ensure the showroom floor is clean, organized, and visually appealing, with merchandise displayed to maximize sales potential.

Relationship Management

• Build lasting relationships with repeat and high-value customers, providing white-glove service from consultation to delivery.
• Work closely with designers, builders, and other trade partners to drive referral business.
• Maintain accurate customer records in the CRM system for follow-up and marketing purposes.

Operational Duties

• Accurately process sales transactions, ensuring all required documentation is complete.
• Coordinate with warehouse and logistics teams to ensure timely and damage-free deliveries.
• Address and resolve any customer issues or concerns in a professional, solution-oriented manner.

Qualifications & Requirements

• Experience: Minimum 3–5 years of retail sales experience in luxury furniture, interior design, or a high-end showroom setting.
• Skills:
• Exceptional interpersonal and communication skills.
• Strong negotiation and closing abilities.
• Proficient in CRM systems and Microsoft Office Suite.
• Excellent organizational skills and attention to detail.
• Knowledge: Understanding of interior design principles, furniture construction, and luxury retail service standards.
• Physical Requirements: Ability to stand for extended periods, walk the showroom, and assist in light lifting or moving of furniture when necessary.

Key Competencies

• Professional, polished presentation and demeanor.
• Customer-first mindset with a consultative sales approach.
• Goal-oriented and self-motivated with a track record of meeting or exceeding sales targets.
• Adaptability to work weekends, holidays, and evenings as required by the showroom schedule.

Compensation & Benefits

• Competitive base salary plus commission structure.
• Performance-based incentives and bonuses.

Work Environment

This position is primarily based in a luxury showroom environment with occasional off-site client visits. The role requires a blend of sales expertise, design knowledge, and exceptional service standards to meet the expectations of a high-end clientele.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Experience:

• Sales: 3 years (Preferred)
• Interior design: 3 years (Preferred)

Ability to Commute:

• Scottsdale, AZ 85254 (Preferred)

Work Location: In person

Salary : $50,000 - $80,000