Demo

Senior Technical Support Specialist | Plan Document Specialist

CBIZ
North Canton, OH Full Time
POSTED ON 8/2/2026
AVAILABLE BEFORE 9/2/2026
Job Description



Essential Functions And Primary Duties

  • Provide technical support answering plan document related questions and issues
  • Assist with the design and modifications of plan documents
  • Provide compliance expertise during a plan's lifetime such as IRS submissions, plan amendments, restatements and terminations
  • Assist with answering technical questions and issues related to ERISA
  • Additional responsibilities as assigned

Preferred Qualifications

  • Bachelor's degree



Minimum Qualifications

  • High School Diploma or GED
  • At least five years of professional, retirement plan technical, and compliance experience
  • Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures
  • Possesses expert knowledge of pertinent laws, regulations, and professional standards
  • Expert use of applicable technology
  • Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
  • Experience performing work that requires initiative and leadership skills
  • Experience in coaching and teaching others
  • Enrolled Retirement Plan Agent (ERPA) designation
  • Pursuing Accredited Pension Representative (APR) or and/or (APA) designation
  • Ability to anticipate and elicit customer needs
  • Ability to self-learn and develop business and technical knowledge quickly
  • Motivated team player with demonstrated interpersonal skills
  • Comfortable working with quick turnaround times and deadlines
  • Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization
  • Ability to travel as necessary

About Us

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Salary.com Estimation for Senior Technical Support Specialist | Plan Document Specialist in North Canton, OH
$81,862 to $99,696
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Senior Technical Support Specialist | Plan Document Specialist?

Sign up to receive alerts about other jobs on the Senior Technical Support Specialist | Plan Document Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$92,206 - $112,136
Income Estimation: 
$112,025 - $136,884
Income Estimation: 
$85,464 - $107,127
Income Estimation: 
$67,182 - $95,497
Income Estimation: 
$105,160 - $136,618
Income Estimation: 
$125,305 - $173,168
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at CBIZ

  • CBIZ New Haven, CT
  • Job Description Essential Functions And Primary Duties Process Accounts Payable and check requests on a recurring basis and review general ledger coding to... more
  • Just Posted

  • CBIZ Kansas, MO
  • Job Description Essential Functions And Primary Duties Understand local market competitors, including products and services offered by competitors and, whe... more
  • Just Posted

  • CBIZ Atlanta, GA
  • Job Description CBIZ is seeking a skilled Sr. Analyst to join our internal facing Assurance Transformation team. The ideal candidate will leverage deep ana... more
  • Just Posted

  • CBIZ Cleveland, OH
  • Job Description We are seeking an experienced IT Service Management (ITSM) Lead to own, govern, and continuously improve ITIL-based service management prac... more
  • Just Posted


Not the job you're looking for? Here are some other Senior Technical Support Specialist | Plan Document Specialist jobs in the North Canton, OH area that may be a better fit.

  • CBIZ North Canton, OH
  • Job Description Essential Functions And Primary Duties Prepare and maintain third-party administered retirement plan documents, including amendments and re... more
  • 11 Days Ago

  • ROBERTSON HGT SUPPLY CO OF OHIO Alliance, OH
  • Robertson Heating Supply Co. has an immediate opening in our Engineering Department for a Technical Support Specialist. This position can be based out of o... more
  • 8 Days Ago

AI Assistant is available now!

Feel free to start your new journey!