Receptionist

About Cayuga Health
Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40 specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.

Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.

Learn more at www.cayugahealth.org .

Imaging File Room Receptionist

Employee will greet Imaging patients, and escort them to proper modality. Employee should be self-motivated and demonstrate the ability to multitask in a high volume phone call environment. Providing excellent customer service and the ability to communicate well with patient visitor and staff is required. Employee will be responsible for burning DVD's, transferring Images, printing Imaging reports, faxing, copying, answering phones, transferring call and taking messages all while maintaining HIPAA compliance.

Roles and Responsibilities:

• Maintain a clean, safe, and welcoming environment by ensuring waiting areas, changing rooms, and visitor amenities are fully stocked and compliant with organizational and regulatory standards.
• Deliver exceptional customer service through professional communication, proper phone etiquette, teamwork, and a patient-focused approach to interactions with patients, visitors, and staff.
• Adhere to HIPAA, patient identification, infection control, and hand hygiene policies while maintaining required certifications and competencies.
• Utilize healthcare technology and imaging systems effectively, including PACS, Meditech, email platforms, image transfer software, and related applications to support departmental operations.
• Demonstrate flexibility and initiative by multitasking, assisting radiologists and team members, participating in training and staff meetings, onboarding new employees, and performing additional duties as needed.

Required Skills and Experience:

• Education - High school diploma or GED
• Experience - Preference computer skills
• Licensure - n/a

Physical Requirements:

• Must be able to push, pull, bend, and ambulate without assistance

Location, Travel and Shift Requirements:

• On Site - Cayuga Medical Center
• Day Shift
• No Travel

Pay Range Disclosure:

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at talentacquisition@cayugahealth.org .