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Assistant Director of Clinical Services

Cayuga Centers
York, NY Full Time
POSTED ON 11/24/2025
AVAILABLE BEFORE 1/23/2026
Cayuga Centers is hiring immediately for

Assistant Director of Clinical Services - UC TFC Program

Location: New York, NY

Earn: $86,000/annually

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Assistant Director of Clinical Services:

Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

Under the direction of the Director of Clinical Services, the Assistant Director of Clinical Services will provide oversight to clinicians of the clinical model requirements within the UC TFC program. This includes assisting in supervision of all therapists working within all NYC locations.

How you get to use your skills as Assistant Director of Clinical Services…

  • Oversee all treatment planning and delivery for the program's youth
  • Provide ongoing individual and group coaching sessions to staff for processing of complex cases and best practices
  • Elevate complex cases to the Clinical Director as needed
  • Collaborate with other departments to define and promote interdisciplinary treatment plans
  • Track clinical data and information for reports and quality service assessments as requested
  • Randomly audit files/STRIDE/Portal
  • Provide on-call clinical support and guidance to clinical staff
  • Provide CITR support and guidance to clinical staff
  • Coordinate all clinical services for UC TFC
  • Provide clinical guidance, train, and supervise all Clinicians within the UC TFC program
  • Observe clinical individual sessions
  • Review and provide feedback on Significant Incident Reports (SIR)
  • Coordinate team schedules for clinical appointments
  • Ensure patient-centered and culturally sensitive practice
  • Conduct mental health assessments for children as needed
  • Provide ongoing individual and group counseling sessions as needed
  • Provide mental health crisis intervention
  • Act as the clinical lead for weekly staff meetings and interdepartmental rounds
  • Participate in the training of all Clinicians and their respective treatment teams to ensure they are versed in the clinical approaches for working with the children and foster families
  • Provide and coordinate all needed diagnostic services
  • Provide record keeping and documentation for all clinical activities (case documentation)
  • Serve as a member of the clinical leadership team and work collaboratively to ensure all agency operations are integrated and functioning well.
  • Work with leadership to develop initiatives to improve/maintain a positive work climate that is trauma-informed.
  • Supervise, train, coach, and mentor clinical staff to achieve established goals.
  • Ensure compliance with agency training requirements, for self and staff.
  • Assist with preparation on site visits and audits from ORR.
  • Assist with program development and ensure compliance with policies and procedures directly related to risk and funding mandates.
Required Experience for Assistant Director of Clinical Services:

  • Master’s Degree in Social Work or related field. LMSW, LMHC required
  • Experience in the human service field and working with at-risk populations (2 years)
  • Experience providing direct clinical services (2 years)
  • Ability to teach TST & other agency models - required
  • Ability to work well with people from many cultures, including recent immigrants, non-English speakers, and LGBTQ children
  • Fluent bilingual - English-Spanish required. All agency documents and records are in English, so English writing proficiency is required. The position itself requires Spanish-speaking, writing, and reading proficiency
  • Strong skills in all Microsoft Office, including Word, Excel, PowerPoint and Google Workspace
  • Valid NYS Driver’s License
  • Ability to travel to other agency locations
Physical Requirements for Assistant Director of Clinical Services:

  • Computer work requires sitting at a desk for long periods of time.
  • Time on your feet for up to several hours a day.
  • Lifting up to 50 pounds.
  • Time driving and/or taking public transportation to conduct client and family visits.
Schedule for Assistant Director of Clinical Services:
  • Regular hours entail 9:00 am - 5:00 pm Monday - Friday
  • Must be flexible to meet program needs
  • Evenings and weekends may be required
Why Cayuga Centers?

  • Certified Great Place to Work ®
  • Council on Accreditation (COA) Accredited
  • Implement best practices and evidence-based interventions
  • Committed to employee professional development and advancement
  • We embrace change, innovation, and opportunities
  • Our diverse workforce acts and leads with human sensitivity and respect
  • Large and growing national footprint
Benefits for Assistant Director of Clinical Services:
  • 160 hours Vacation
  • 10 Holidays, 3 Personal Days, Medical Appointment Time
  • Medical, dental, and vision insurance
  • Public Loan Forgiveness
  • Pet and Legal Insurance
  • Employee Assistance Program
  • FSA, Transit, and Parking savings accounts
  • Supplemental life insurance, critical illness, enhanced short-term disability benefits
  • 401(k) match up to 6%
  • Corporate Discounts Program
  • Sick Leave Pool
  • Identity Protection

Salary : $86,000

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