Clinical Services Assistant

Pacific College of Health and Science is seeking a dependable individual for the onsite, full-time position of Clinical Services Assistant at our New York Campus.

General Job Summary:

The Clinical Services Assistant is responsible for the daily operations of the clinic under the guidance and supervision of the Clinic Director. Accuracy and attention to detail are very important with particular attention to scheduling and rescheduling patients, supply inventory, and financial procedures. The position requires 5 days per week, onsite at the New York campus.

Essential Functions & Responsibilities:

• Maintain smooth flow of daily operations in the clinic. Must be available to open and/or close the clinic.
• Answer telephones and schedule appointments for treatment.
• Greet and check in patients entering the clinic for treatment.
• Check patients out and take payment for services and products received.
• Conduct inventory for treatment rooms and clerical supplies.
• File and maintain patient Clinical Services charts.
• Assist the Clinic Director with administrative duties as required and needed.

Minimum/Required Qualifications:

• 2 years’ experience in medical, customer service, hospitality or office management.
• Excellent written and verbal communications skills.
• Excellent customer service skills.
• Strong ability to resolve conflicts in a compassionate and courteous manner.
• Solution-oriented, with the ability to troubleshoot various issues.
• Works well individually and as a team member.
• Ability to listen and learn from others.
• Must have a broad understanding of the Pacific College mission and the structure and the benefits of its academic and clinical program.

Salary Expectations: $17.50 - $19.00 per hour

Application Instructions: To apply, please submit your resume to Matthew Zimmerman. The application deadline is November 20, 2026.

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.

Pay: $17.50 - $19.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $18 - $19