What are the responsibilities and job description for the Office Coordinator position at Cavalier Technology Group?
Responsibilities
- Answer Incoming Calls
- Create help desk tickets on behalf of clients
- Follow up on help desk tickets assigned to you for follow up
- Process incoming and outgoing mail
- Batch Invoices each day based on client billing dates
- Follow up on past due clients
- Pay approved expenses with corporate accounts
- Order office supplies as needed to keep office stocked
- Order client approved items and attach order to invoice
- Manage Customer Relationship Management System
- Make sure documentation is attached to each client as needed
- Reach out to incoming leads
- Schedule meetings for team with clients and prospective clients
- Keep office organized
Requirements
Requirements
- Great communication skills
- Basic understanding of technology
- Client focus mindset
- Self- starter and team player: They must be able to work both independently as well as in a team oriented environment to accomplish assigned tasks and goals
- Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude
- Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to promptly and efficiently handle a multi-line telephone system