What are the responsibilities and job description for the Sales and Customer Service Associate position at Cattlemen Fencing LLC?
Job Summary
Cattlemen Fencing is a premier fence contractor serving residential, commercial, and agricultural clients in the Fort Worth, Haslet, and North Texas areas. We specialize in privacy fences, iron fences, agricultural/livestock fencing, and custom installations.
We are seeking a motivated, personable, and results-driven Sales and Customer Associate to join our team. In this role, you will handle inbound leads, conduct site visits/consultations, prepare estimates, close sales, and provide exceptional ongoing customer service. You will be the primary point of contact for customers, helping them select the right fencing solution for their needs—whether it's securing livestock, enhancing property privacy, or installing durable commercial barriers.
This is a great opportunity for someone with sales experience who enjoys working outdoors, building relationships, and seeing tangible results from quality fencing projects.
Key Responsibilities
- Sales & Lead Management:
- Respond promptly to inbound inquiries via phone, email, website, and online estimator tools.
- Schedule and conduct on-site consultations and measurements.
- Prepare accurate proposals, quotes, and estimates for residential, commercial, and agricultural fencing projects.
- Present and sell a range of fencing options (wood, vinyl, chain-link, wrought iron, pipe, electric, etc.).
- Follow up on leads and quotes to close sales and meet monthly targets.
- Customer Service:
- Provide excellent pre- and post-sale support to ensure high customer satisfaction.
- Address customer questions, concerns, and issues regarding installations, warranties, and maintenance.
- Build long-term relationships and generate referrals and repeat business.
- Coordinate with the installation crew to ensure smooth project handoff and completion.
- Administrative Tasks:
- Maintain accurate customer records, sales reports, and CRM data.
- Stay knowledgeable about product options, pricing, and industry trends.
- Assist with marketing efforts (social media, reviews, local networking).
Qualifications & Requirements
- Experience: 1–3 years in sales (fencing, construction, home improvement, or agricultural products preferred). Customer service experience is a must.
- Skills:
- Strong communication and interpersonal skills.
- Ability to read blueprints, measure sites, and explain technical details clearly.
- Self-motivated with a proven track record of meeting sales goals.
- Comfortable working outdoors and driving to client locations.
- Education: High school diploma or equivalent (some college or sales training a plus).
- Other:
- Valid Texas driver’s license and clean driving record.
- Reliable transportation.
- Ability to lift light materials and walk job sites.
- Proficiency with Microsoft Office, email, and basic CRM software.
- Knowledge of agricultural fencing (livestock containment) is a strong plus.
What We Offer
- Competitive base salary commission structure (uncapped earning potential).
- Holidays.
- Training on our products and sales process.
- Company vehicle or mileage reimbursement for site visits.
- Opportunity to grow within a growing local fencing company.
Cattlemen Fencing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: From $50,000.00 per year
Benefits:
- Paid time off
Experience:
- sales: 2 years (Required)
Language:
- English (Required)
Location:
- Justin, TX 76247 (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Justin, TX 76247 (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $50,000