What are the responsibilities and job description for the Sales Associate position at Cato Corporation?
Job Overview
Are you passionate about providing exceptional customer experiences and eager to thrive in a dynamic retail environment? As a Sales Associate, you will be the friendly face and trusted advisor for our customers, helping them find the perfect products while delivering outstanding service. Your energy, communication skills, and enthusiasm will drive sales and create a welcoming atmosphere that keeps customers coming back. This paid position offers an exciting opportunity to develop your sales skills, learn about retail merchandising, and become part of a vibrant team dedicated to excellence.
Duties
- Greet customers warmly and engage with them to understand their needs, offering personalized product recommendations.
- Conduct product demonstrations and explain features to showcase benefits effectively.
- Assist customers with product selection, upselling additional items to enhance their experience.
- Operate the point-of-sale (POS) system accurately for transactions, including cash handling and processing payments.
- Maintain organized merchandise displays through merchandising and stocking activities to attract customer attention.
- Ensure shelves are well-stocked, clean, and properly labeled in accordance with store standards.
- Provide excellent phone etiquette when answering inquiries or assisting customers remotely.
- Support inventory management by monitoring stock levels and assisting with stock replenishment.
- Assist in training new team members or supervising junior staff as needed, fostering a collaborative environment.
- Uphold store policies on customer service, safety, and cleanliness standards at all times.
Experience
- Previous retail sales experience is preferred but not required; enthusiasm and willingness to learn are essential.
- Familiarity with POS systems, cashiering procedures, and basic retail math is advantageous.
- Experience conducting product demos or upselling can help you excel in this role.
- Bilingual abilities are a plus, enabling you to serve a diverse customer base effectively.
- Strong communication skills and excellent phone etiquette are vital for engaging with customers professionally.
- Supervising experience or leadership roles in retail or grocery stores will support your success in guiding team efforts.
- Knowledge of grocery store operations or familiarity with retail merchandising practices will be beneficial. Join us as a Sales Associate and be part of a lively team committed to delivering memorable shopping experiences! Your proactive attitude and dedication will help drive our success while building valuable skills for your future career growth.
Job Type: Part-time
Work Location: In person