Director Oncology and Infusion Services

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Executive FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: 8:00am to 4:00pm

Summary:

The Director, Oncology & Infusion Services is responsible for the overall operational, financial, and clinical performance of Oncology & Infusion Services practices, functioning in a dyad team with the Medical Director for Oncology for Sisters of Charity and Mt. St. Mary's Hospitals. Together, this team ensures that the needs of Sisters of Charity and Mt. St. Mary's Hospital patients are met by providing access to timely, high-quality care and providing an excellent patient experience. The Director, Oncology & Infusion Services, is responsible for overseeing the practice management functions of Trinity Medical Oncology & Infusion and other hospital-based Oncology & Infusion practices and ensures consistent and reliable operations of the practices. Together with the Dyad Medical Director(s), the Director, Oncology & Infusion Services develops a clinical support staff plan, and a provider on-call and hospital services coverage schedule that is equitable and meets the needs of CH and the Oncology providers. In conjunction with the CH finance and budget colleagues, the Director, Oncology & Infusion Services, develops the annual capital and operating budgets for areas of responsibility and manages the practice to meet or exceed budgeted performance expectations. Variances to revenues and expenses MTD and YTD will be noted and explained, and appropriate corrective forecasting and actions are provided to leadership monthly. The Director, Oncology & Infusion Services, shall collaborate with revenue cycle leaders and managers to demonstrate excellence in revenue cycle performance and timely reporting to providers and System leaders. The Director, Oncology & Infusion Services shall address and resolve all issues pertaining to practice operations in accordance with established budgets and policies and procedures and shall demonstrate visibility and build trust among all team members; promote the use of information technology and systems; participate in development goals; collaborate with development and growth of new clinical and other programs; integrate newly acquired physician practices; and complete other duties as assigned.

The Director, Oncology & Infusion Services is accountable to the site leadership of Sisters of Charity and Mt. St. Mary's Hospitals and to Strategic Growth, critical to the success of this role is working collaboratively with providers, other CH leaders and managers. To effectively maximize efficiency of operational and clinical components of patient care the Director, Oncology & Infusion Services will also participate in initiatives that help to develop provider relationships that streamline timely and high-quality patient care.

Responsibilities:

EDUCATION

• Bachelor's degree in business, Healthcare Administration, or other related clinical background
• MBA, MHA, MSN, or MSHA, required
• Certification:Fellow or Certified Medical Practice Executive (CMPE) in American College of Medical Practice Executives preferred
• Demonstrated success in developing and growing an Oncology/Infusion service
  
  

Experience

• Minimum of ten (10) years of progressive management experience in Oncology & Infusion Services, in a private practice or health system owned multi-specialty group
  
  

KNOWLEDGE, SKILL, AND ABILITY

• Must have knowledge of operational practice management, finance, regulatory and reporting requirements
• Strong knowledge and experience working in physician practice operations, strong fiscal management skills that include P&L responsibility and working knowledge of revenue cycle, recruitment, clinical services management, and regulatory standards
• Knowledge of medical practices and reimbursement policies
• Accomplished at establishing trust, developing strong working relationships with a range of audiences including executives, managers, physicians, business leaders, academic and community professionals
• Demonstrated change management skills in a complex environment
• Demonstrated track record of success in financial performance and success in a clinical setting, including significant P&L responsibility, strategic market share growth, and revenue enhancement opportunities
• Leadership experience in Oncology & Infusion required, with service line operations skills that cover both ambulatory and acute settings that provide care across the continuum
• Strong financial, analytical and data analysis skills
• Knowledge of NYS Department of Health regulations
• Proven track record in leading teams to deliver care of the highest quality
• Knowledge of Joint Commission Accreditation of Healthcare Organizations required
• Knowledge of computer systems and applications
• Skill in exercising initiative, judgment, problem solving and decision making
• Ability to effectively communicate in a professional manner with physicians, Directors, patients, and associates
• Ability to function effectively within a team; a hands-on leader
• Ability to create an atmosphere which encourages motivation, innovation, and high performance
• Strong interpersonal skills
  
  

WORKING CONDITIONS:

• Frequent travel between sites
  
  

ENVIRONMENT

• Normal heat, light space, and safe working environment; typical of most office jobs