What are the responsibilities and job description for the Disaster Case Manager position at Catholic Diocese of Venice?
Title: Disaster Case Manager
Reports to: Program Manager and/or Director
Location: Catholic Charities, Diocese of Venice in Florida Inc.
Fort Myers office: 3681 Michigan Ave., Ft. Myers FL
Classification: Hourly/Nonexempt
Catholic Charities, Diocese of Venice Inc.
Catholic Charities Diocese of Venice, Inc. serves Southwest Florida through a variety of programs that provide services including but not limited to Pantry and Food, Direct Financial Assistance, Senior Programs, Behavior Health, Educational Programs for Children and Adults, Housing, Nutritional Programs and Anti-Human Trafficking based on a foundation of Catholic teachings.
The Disaster Case Manager for Catholic Charities Diocese of Venice provides comprehensive case management services to disaster survivors. The Disaster Case Manager will work with disaster survivors to assess their immediate and long-term needs, develop a disaster recovery plan, and assist with accessing resources and services to help them recover and rebuild their lives.
Job Responsibilities
- Conduct interview to provide crisis intervention, advocacy, referral, and coordination for various programs.
- Ensure safe and consistent delivery of services to individuals and families such as shelter, food, and financial assistance.
- Refer individuals to community resources and organizations.
- Guide program participants in goal setting and decision-making process.
- Work cooperatively with other service providers.
- Knowledge of trauma-informed practices and supportive counseling techniques/skills to gather data, compile information and prepare reports.
- Other duties as assigned.
Qualifications:
- Minimum High School Diploma or equivalent required, Bachelors degree preferred.
- Bilingual, English/Spanish preferred
- Knowledge of general disaster recovery or social services practices specifically in trauma.
- 1 year of experience working with children, youth, families or a special population or an equivalent combination of education, experience, and training
- Strong communications and relationship skills
- Ability to work with others in a warm, non-judgmental manner while being a role model.
- Working knowledge of database reporting systems and Microsoft Office
- Florida Driver’s License
- Ability to pass a Level II background screening.
- Must be able to work a 37.5 hour a week schedule and flexible schedule which could require night and weekend hours on a rotating basis.