What are the responsibilities and job description for the Case Manager position at Catholic Diocese of Venice?
Title: Case Manager, FT
Reports to: Program Manager
Location: Catholic Charities - Our Mother's House
207 Harbor Dr. Venice Florida
Classification: Hourly/Nonexempt
Overview
Catholic Charities, Diocese of Venice, Inc. provides services to people of all races, backgrounds and beliefs. We offer a variety of housing and social service programs to individuals, families and communities across ten counties in Southwest Florida.
The Our Mother’s House Case Manager works with single mothers and their preschool children who, were they not in the program, would be homeless. The Case Manager completes required needs assessment and service planning with residents at Our Mother’s House to define their individual goals, and coordinates services to assist in achieving these goals. The Case Worker will monitor each resident’s progress during their stay at the program.
Responsibilities
- Complete intake and assessments for clients entering program.
- Manage a caseload of Our Mother’s House residents.
- Attend routine meetings to review the needs of current residents and assess the best fit for services, placement and case management for each resident.
- Work in partnership with Our Mother’s House residents to develop an individual service plan with mutually agreed upon goals. Monitor services and residents’ progress towards achievement of objectives within the plan.
- Complete all required documentation in established time frames to ensure compliance with HMIS and quality standards of the agency.
- Advocate for residents and act as a liaison between the residents and other community resources.
- Maintain and update a listing of community resources and program referral methods.
- Provide a culture of engagement rather than enablement within Our Mother’s House.
- Work with other case managers to support program wide activities such as classes and groups.
- Complete and submit required reports in and within established time frames.
- Demonstrate knowledge and understanding of Catholic Social Teachings.
- Assist with coordination of donations and fundraiser as needed.
- Other duties as assigned.
Qualifications:
- Minimum High School Diploma or equivalent required, Bachelors degree preferred.
- 3-5 years experience (internships will be included).
- Excellent communications skills both written and oral.
- Strong organizational skills and attention to detail.
- Ability to work with diverse backgrounds.
- Strong computer skills including database management and Microsoft Office Suite.
- Ability to travel to various locations daily.
- Must pass a Level II background check.
- Must possess a valid driver’s license.