Residential Services Specialist (Youth and Family Specialist)

Join our team and become a part of a supportive community dedicated to individual and community enrichment.

Catholic Community Services (CCS) is a faith-based organization, rooted in the values of   Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff.   Join us today and become a champion in the lives of others!

Pay: $17.04 - $20.25 / Hour (depending on experience and education)

Location: Mt. Angel

Type: Full Time Swing & NOC shifts.

Benefits we provide:

• 4 weeks Accrued Paid Time Off (PTO) per year
• Employer contribution to Employee/Spouse/Dependent medical coverage
• 401(k) Retirement Plan Employer Match
• Flexible Spending Accounts Medical/Dependent Care (FSA)
• Health Savings Account (HSA)
• Group Life Insurance Plan
• 6 Paid Holidays/ Holiday Pay
• Mileage Reimbursement
• Jury Duty Paid Leave
• Bereavement Leave
• Wellness Activity Discounts
• Annual performance evaluations and pay increases
• Employee appreciation events
• Employee Assistance Program
  • Legal Guidance 
  • Work-life Solutions 
  • Will Preparation 
  • Emotional/financial guidance

General Position Summary

The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility. 

Minimum Qualifications

• High School Diploma or equivalent and
• Reliable transportation, valid Oregon driver’s license (or the ability to obtain a valid Oregon driver’s license within 30 days of hire) with a driving record that permits coverage under the agency’s corporate auto liability policy.

** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. **

Preferred Qualifications, Skills, Knowledge, and Abilities

• Experience administering medication in a regulated or supervised setting. 
• Experience implementing service plans. 
• Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations. 
• Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector. 
• Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents.

Supervisory Responsibility

• None

Required to Demonstrate Skills, Knowledge, and Abilities to/of

• Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects.
• Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment.
• Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences.
• Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation. 
• Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program.
• Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs.
• Sound judgment and decision-making skills for complex or high-stress situations. 
• General knowledge of the 5 Protective Factors framework to support family well-being and child development.
• Complete tasks accurately, meet deadlines, and manage time effectively
• Effective written and verbal communication skills for clear and respectful interactions.
• Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity.
• Adhere to program regulations and protocols, ensuring compliance and accountability.

Essential Position Functions and Key Work Processes

1. Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience.
2. Maintain clear professional boundaries while providing empathetic support to individuals and families.
3. Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities.
4. Engage individuals and families in parenting and life skills development to foster stability and personal growth.
5. Assist individuals and families in accessing community resources and services.
6. Adhere to organization identified best practices and methods related to parenting techniques and life skills.

1. Assist individuals and families to implement and monitor service plans, safety plans and transition plans.
2. Administer medications responsibly with a regulated and safe environment, following facility protocols.
3. Implement person-centered thinking and planning while working with individuals and families in the program(s).
4. Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial.
5. Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety.
6. Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols.
7. Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy.
8. Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion.

Residential Service Specialists primary assignment – Transitional Living Center (TLC)

1. Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC.
2. Support YFS Program Manager as needed to provide orientation for new families living at TLC.
3. Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities

Residential Service Specialists primary assignment – Father Taaffe Homes (FTH)

1. The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program.
2. Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources.
3. Run errands as needed, such as picking up donations or transporting residents, to support program operations.

Secondary Position Functions

1. Back up other RSS staff in other YFS programs as assigned.
2. Other duties as assigned by program supervisor/director.
3. Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director.

Standard Expectations

• Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
• Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook.
• Follow all safety measures as required by OSHA and Catholic Community Services.
• Follow confidentiality expectations regarding the internal and external people we serve.
• Understand and adhere to the Principals of Catholic Social Teaching.
• Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program’s cultural competency goals.
• Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals.
• Use a solution focused/problem solving approach when conducting agency business.
• Provide and maintain professional, respectful communication with all persons while representing CCS.

Job Complexity

• Handle multiple tasks at one time and meet deadlines.
• Work with a diverse population of people.
• Work autonomously.
• Flexible and work in a sometimes fast paced environment.