Healthcare Navigator/Case Manager (Topeka-based) - SSVF

Join Our Mission-Driven Team as a Healthcare Navigator/Case Manager!

Location: Topeka, KS
Organization: Catholic Charities, Inc.
Type: Full-Time | Non-Exempt (Hourly) | 100% Grant Funded

Are you passionate about helping individuals and families experiencing homelessness find a path toward stable housing? Catholic Charities is looking for a Healthcare Navigator/Case Manager in Topeka, KS to connect qualified veterans with housing and community resources while strengthening partnerships throughout Kansas.

This role is a great fit for someone who enjoys working directly with people, building community partnerships, and bringing organizations together to solve problems.

What You Will Do:

• Assessment and Intake:
  • Complete intake and gather necessary documentation to determine program eligibility.
  • Conduct thorough assessments of veterans and their families to identify housing needs, barriers to stability, and other relevant factors.
• Healthcare navigation: 
  • Assist veterans with gaining access to needed healthcare services.
  • Support health care plans by identifying barriers to care.
  • Provide education on wellness related topics.
  • Facilitate access to healthcare services regardless of healthcare system through coordination of care.
  • Advocate for veteran healthcare needs.
• Case management:
  • Develop and implement individualized housing stability plans for veterans, outlining short-term and long-term goals.
  • Provide ongoing case management support, addressing barriers to housing stability and facilitating access to essential services.
  • Support veterans facing diverse challenges, including but not limited to criminal history, evictions, PTSD, and complex mental health and medical needs.
  • Ability to work collaboratively with diverse individuals and community partners.
• Housing Placement & Assistance:
  • Collaborate with landlords, housing authorities, and other community partners to secure suitable and affordable housing options for veterans residing in a 5-county area of east-cental Kansas (Wabaunsee, Lyon, Shawnee, Osage, and Coffey counties).
  • Assist veterans with the application process for housing programs and subsidies.
• Financial Assistance:
  • Administer financial assistance to eligible veterans for rent, utilities, and other housing-related expenses.
  • Work closely with veterans to budget effectively and encourage financial education.
• Crisis intervention:
  • Provide immediate support and intervention in crisis situations, such as imminent homelessness or emergencies.
  • Connect clients with appropriate mental health, substance abuse, and other crisis intervention services
  • Possess strong interpersonal abilities, including effective communication and de-escalation skills
• Advocacy:
  • Advocate on behalf of veterans to ensure access to benefits and other supportive services, especially as it relates to healthcare needs.
  • Collaborate with community organizations, government agencies, and veteran service organizations to enhance resources for clients.
• Documentation & Reporting: 
  • Demonstrate organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Maintain accurate and up-to-date case files, ensuring compliance with program guidelines and grant reporting requirements.
  • Enter program demographic and service data into the agency's electronic database system and federal homeless database system (HMIS).
  • Generate regular reports on program outcomes.

What you will need to bring to the table:

• Education:
  • Bachelor’s degree in human services.  Preference to applicants possessing degree in social work, public health, sociology or psychology OR
  • Minimum 2 years of previous experience in case management, preferably in the field of homelessness. 
• Certification, Registration, or License:
  • Class C driver’s license, personal motor vehicle, and personal motor vehicle insurance required. 
• Experience:
  • Preference will be given to candidates with a minimum of two years of professional experience in human services, demonstrating effective support and success in working with low-income, socioeconomically vulnerable individuals, including military veterans.
  • Knowledge of housing resources, government assistance programs, and community support services is required.
• Skills and Abilities:
  • Demonstrates competency in use of personal computer via mouse and keyboard, familiarity with Windows and Microsoft products. 
  • Exposures
    • Controlled inside work environment with noise/vibrations from general office equipment. Minimal exposure to fumes/dust/odors.  
  • Physical Demands
    • Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 
    • Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 50 percent of time. 
    • Stooping/Bending: Minimal. 
    • Reaching:  Occasional, overhead as well as horizontal and down. 
    • Vision: Adequate to perform essential functions.
    • Color vision: No particular color vision requirement. 
    • Sitting:   Up to two hours without a break (at desk, in a car). 
    • Hearing: Frequently perceive nature of sounds by ear.  
    • Speech: Frequently express ideas by means of spoken words. 
    • Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
    • Manual Dexterity: Frequently operates equipment requiring moderate ability. 

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