Emergency Assistance and Supervisied Visitation Case Worker

We are Hiring!

Job Posting: Emergency Assistance and Supervised Visitation Case Worker

Location: Canandaigua, NY
Employment Type: Part Time 20 hours a week

Salary: $16.00 an hour

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of the Finger Lakes serves Ontario, Wayne, Seneca, Cayuga, and Yates Counties with quality human service programs and advocating for social justice. We work with community partners to meet human needs and affect public policy that addresses the needs of all people. Together we make our community stronger, safer, and more inclusive.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description

Under supervision of the Emergency Assistance Coordinator, is responsible for assessing the needs of individuals or families and assisting directly or referring to other appropriate service providers in the community. Under the direction of the Supervised Visitation Coordinator, provide supervised visitation to families involved in the child welfare system, in accordance with contract provisions.

Essential Duties and Responsibilities

• Provide education about services and resources available in the community and how to access those community services.
• Provide an assessment of an individual’s or family’s needs
• Assist clients directly with emergency assistance funds and/or referrals to other community resources.
• Provided advocacy, linkage and coordination of services provided.
• Establish and maintain contact with community services with special attention to the faith community, strengthening service delivery.
• Stay up-to-date on community resources and services that can benefit individuals and families in the program and maintain a resource book specific to the region served.
• Maintain records and reports necessary for good casework practice.
• Work as a team with other agency staff, especially reception/support staff in providing Emergency Assistance Programs.
• Review with adult participants, prior to initial family visit, the rights and responsibilities as well as the process and protocols related to supervised visitation
• Provide necessary supervision and coaching or interactions of all adults and/children involved in the supervised visitation, promoting the child’s safety and well-being.
• Record detailed observations concerning the interactions of all adults and children the supervisor.
• Provide supervisor with written narrative of the visit activities upon completion of the visit.
• Upon request, attend service plan reviews and/or providing in-court testimony.
• Maintain records of all visits including those cancelled or no shows.
• Participate in staff meetings and other agency-related meetings/events.
• Participate in agency’s strategic planning efforts.
• Complete required agency and program reports in a timely manner.
• Perform other related duties as required/requested.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education: High School Diploma required. Associate degree in a Human Services related field preferred.

Experience: Familiarity with community resources and emergency needs/ assistance in the Finger Lakes region

Bilingual skills in English and Spanish desirable.

A relevant combination of education and experience will be considered.

Additional Qualifications:

• Ability to prioritize assignments, plan, and complete work projects with minimal direction
• Exceptional time management skills and ability to effectively and meet deadlines
• Excellent verbal/written skills
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to maintain confidentiality and handle confidential information with discretion
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate commitment to Agency Mission Statement
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Qualifications

Education:

• High School Diploma required. Associate degree in a Human Services related field preferred.

Experience:

• Familiarity with community resources and emergency needs/ assistance in the Finger Lakes region
• Bilingual skills in English and Spanish desirable.

A relevant combination of education and experience will be considered.

Additional Qualifications:

• Ability to prioritize assignments, plan, and complete work projects with minimal direction
• Exceptional time management skills and ability to effectively and meet deadlines
• Excellent verbal/written skills
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to maintain confidentiality and handle confidential information with discretion
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate commitment to Agency Mission Statement
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.