What are the responsibilities and job description for the Case Manager position at Catholic Charities of the Archdiocese of New York?
Description
Job Description
Summary: Provides direct case management services through advocacy, crisis intervention services, individual and group case management.
Essential Duties and Responsibilities include the following . Other duties may be assigned.
This is a full-time position 9.00 AM to 5.00 PM, Monday through Friday. Occasional evening and weekend hours as needed.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Education and/or experience required:
Job Description
Summary: Provides direct case management services through advocacy, crisis intervention services, individual and group case management.
Essential Duties and Responsibilities include the following . Other duties may be assigned.
- Provides all intake and referral functions for community members looking for services. Includes walk-ins, phone enquiries , family members, parishes, other agencies etc.
- Supports receptionist and admin volunteers in providing information regarding services.
- Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short/ longer term case management, retention services.)
- Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off-site locations.
- Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
- Works as advocate/ partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services , substance abuse services .
- Maintains current and accurate documentation of services provided .
- Conducts outreach throughout the county .
- . Acts as ambassador for AU . CCCSDC programs and services at trainings, forums, meetings etc .
- Ensures case outcomes reflect sustainability through 30 or 60 day follow up.
- Facilitates/ assists facilitate educational and support groups.
- Stays current on available resources, trends and interventions.
- Prepares comprehensive case management report monthly.
This is a full-time position 9.00 AM to 5.00 PM, Monday through Friday. Occasional evening and weekend hours as needed.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to remain stationary at a workstation and use a computer .
- Must be able to visit clients at their home or other off-site locations.
Education and/or experience required:
- Bachelor level with at least two years of experience in a social service, health care or similar field.
- Bi-lingual a plus.
- Access to a car, valid driver's license.
- Excellent interpersonal, organizational, writing and telephone skills.
- Proficiency with MS Office suite, especially Excel and Outlook.
- Ability to work well independently as well as part of a team.
- Ability to engage with, and assist, individuals in crisis.
- Must be comfortable serving low income, disenfranchised and/ or homeless populations of all religions, in a way consistent with CCCSDC culture.