Assistant Program Director of Bronx Congregate Care Program

Summary:

The Assistant Program Director for Bronx Congregate Programs works with the Program Director for Bronx Congregate Programs and Beacon of Hope (BOH) Administration to maintain Residential Programs within the borough. The Assistant Program Director is responsible for ensuring all such programs, e.g., Bronx Beacon Licensed Housing, St. Augustine Terrace, and St. Philip Neri Apartments remain in compliance with applicable regulatory standards set forth by the New York State Office of Mental Health (OMH). Fosters empowerment of the program staff and provides leadership through management by inclusion. Major areas of responsibility include oversight of the clinical, operational, and financial functions of the Bronx licensed housing programs and the congregate permanent housing sites. Assists BOH leadership as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

-Oversees all programs’ operations. Shares on-call responsibilities for the program site.

-Directly supervises program staff. Conducts individual supervision meetings with staff and facilitates staff meetings

-Conducts in-service training on a regular basis and ensures all staff are properly trained.

-Monitors compliance with all applicable safety and health code requirements and takes appropriate and immediate action to address high risk situations.

-Conducts intakes to identify potential residents, maintains a waiting list, and communicates regularly with referral sources. Maintains census as required by regulatory requirements and internal objectives.

-Works with residents to help them follow psychiatric and medical plans and approves individual service plans. Integrates multidisciplinary services with on-site care. Facilitates and/or participates in case conferences.

-Maintains case records in accordance with regulatory requirements, reviews individual case records and signs off on documentation.

-Reviews incident reports and directs follow-up of incidents while also preparing written correspondence and notifications.

-Monitors daily submission of progress notes including quality of documentation, and ensures such meets regulatory standards

-Submits internal reports as required.

-Conducts internal audits of clinical case records, financial records, and all other program documentation to ensure compliance with city, state, and federal regulations.

-Designs and implements a quality assurance and utilization review plan for the program; monitors compliance and reports regularly to Administration on the status of compliance efforts..

-Serves as the Petty Cash Custodian, managing all related activities as required.

-Collects, prepares, checks, and submits all payroll materials within designated time frames.

-Collects program fees and/or rent, maintains required documentation for such, tracks arrears and credits, submits all relevant materials and reports as required. Assists with eviction prevention process.

-Assists with maintenance related issues, including repairs, preventative maintenance, and work by outside vendors in the program office and where applicable - apartments.

-Where applicable, helps to ensure compliance with LIHTC regulatory requirements, including working with residents to obtain required documentation.

Position Type and Expected Hours of Work:

This is a full-time position. Generally, works 9:00am to 5:00pm, Monday through Friday. Management positions must be available 24 hours daily by cell phone on a rotating basis.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Assess and work in varied environmental conditions.

• Work with clients who require consistent and comprehensive support.

• Remain stationary at a workstation and use a computer at least 75% of the time.

• Walk apartments to inspect environment, assess and manage client situations, stand in place, and bend and lift small items, 25% of the time.

• Travel to program sites, including resident apartments (where applicable), using transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.

• Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.

• Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal. volumes.

• Vision adequate to read correspondence, computer screen, forms, etc.

• Good manual dexterity to operate computers

Qualifications:

Education and/or experience required:

• Master’s Degree in a mental health discipline.

• License in a mental health discipline preferred.

• Four years of experience working with the mental health or special needs population.

• Two years of supervisory experience.