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MAC Youth Case Manager (FT $23.00/Hour)

Syracuse, NY Intern
POSTED ON 4/16/2026
AVAILABLE BEFORE 5/15/2026
Thrive and Change Lives

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

The MAC Youth Coordinator will plan and implement the daily operations and activities of the MAC grant through NYS OTDA. Recruit program participants for participation in career awareness activities, tutoring, socialization activities, health and financial literacy workshops, and other youth development activities. Students will be from refugee backgrounds. Develop, plan and manage activities for refugee youth ages 15-24 years old focused on academics, health, career development, financial literacy and social integration. Recruit mentors in the community to work with refugee youth and coordinate direct activities that support youth in developing their skills in the above listed five categories. Develop programs and activities for refugee youth after school and on weekends and provide support for youth and their families, as needed. Create lesson plans and instructional activities using resources that focus on English learning and social adjustment, including engaging youth in interesting activities and discussions. Oversee and coordinate Recreational Activities, Summer Academy and other youth programming with youth staff, volunteers, interns and mentors. Gather information and help clients complete intake forms. Assist youth program staff with academic support activities such as facilitating communication between schools and families, arranging homework assistance, tutoring, English classes and Regents test preparation to promote academic success of the refugee students. Assist youth program staff in organizing social and educational activities like cooking, art, music, sports, STEM activities and holiday parties. Assist youth program staff in planning field trips and other recreational activities. Communicate with parents regularly about the activities of the program. Act as advocates for the youth and assist families use email, apps, other technology to stay notified of Syracuse City School District communications. Serve as advocate and resource for program, staff, and program participants. Monitor expenses and use of program assets. Establish short and long-term program objectives and ensure grant requirements are met. Insure the maintenance and timely completion of all program statistics and reports, including case notes and billing points in NYS BIN system. Hold weekly team meetings. Work collaboratively with Refugee Resettlement and other Refugee Youth Program staff. Work as a team member in implementation of all youth programming at Northside CYO. Transport Clients in agency vehicle as needed and maintain a safe driving record. Follow all CCOC volunteer policy and NYS guidelines for youth mentors and volunteers. Maintain guidelines established by the funding sources and agency policies and procedures and any other duties as assigned.

This is a 35-hour per week position. The candidate must be available to work after school, evenings, and occasional weekends as needed. Pay is $23.00/hour.

Education and/or Experience Required at Entry

  • Bachelor’s degree in Human Services or related field preferred,
  • 1-3 years of experience working with youth, teens, individuals who speak English as a new language, refugees, and individuals from diverse backgrounds;
  • a combination of education and experience.
  • Experience working with New Americans or newly arrived refugees,
  • demonstrated cultural confidence,
  • general knowledge of refugee communities are preferred.


Licenses/Certificate/Clearances

  • Valid N.Y.S. Driver’s License,
  • registered and insured vehicle,


Skills/Abilities

  • Must be are aware of their own cultural identity,
  • the cultural identity of the members of the refugee community.
  • Must innately understand values, beliefs and practices of the refugee’s cultural groups.
  • Ability to utilize electronic database system.
  • Proficiency in MS Outlook, and MS Office.
  • Customer service skills
  • Oral and written communication skills.


Working Conditions and Environment/Physical Demands

  • Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities which may not meet federal accessibility standards for disabled individuals.
  • Manual dexterity sufficient to work with children/adults in a challenging and active environment.


Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.

Salary : $23

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