Director of Holistic Services & Capacity Building-Esperanza

Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is a non-profit law firm which provides community education and legal representation to immigrant adults, families, unaccompanied minors, individuals with mental health issues, and in cases involving crimmigration. Esperanza has proudly provided legal services to immigrants and their families in Southern California for over 15 years. The immigration court system does not provide court-appointed counsel to individuals facing deportation who cannot afford an attorney, so this vulnerable population relies on our community education programs to obtain critical information about the process, understand their legal options and access assistance. Esperanza’s community education programs were established to more effectively meet this need and to guide pro se immigrants through the increasingly complicated and strained immigration system. Core services of the programs include legal orientations regarding removal proceedings and legal relief; intake and follow-up services; self-help workshops; and referrals for pro bono assistance or social services. More information can be found about Esperanza at www.esperanza-la.org

The Director for Holistic Immigration Services and Capacity Building oversees all programming and services providing holistic support and non-legal services to clients and community members. This position will build organizational capacity in various ways. It will assist the Program Director by liaising with other team members to ensure proper contract and grant compliance, reporting, and budget management. The position will also be responsible for developing and maintaining project-wide policies and procedures to support Esperanza’s mission, will and oversee internal training. Mentorship and organizational wellness. The position will oversee fundraising and efforts to increase Esperanza’s network of supporters and general visibility. The position will report directly to the Program Director.  

Essential Duties and Responsibilities:

• The work of the holistic services programs will include non-legal support such as case management, navigation, or non-legal referrals..
• Supervises staff including case managers and/or case manager supervisors, resource coordinators, and administrative support staff. 
• Establish, support or maintain relationships with key stakeholders, including funders, legal service providers and non-legal service providers, and oversee data reporting and program budgets as they relate to non-legal services.
• Collaborate with the Community Education and Representation Programs to share and secure resources for clients.
• Coordinate with the other teams to ensure contract compliance, proper budget management, and reporting requirements. 
• Develop, implement, and maintain an internal training and mentorship program in collaboration with programs and leadership. 
• Standardize internal policies and procedures in collaboration with programs and leadership. 
• Assist other directing attorneys and Program Director with overall quality control. 
• Oversee fundraising efforts and initiatives to increase the visibility of the program. 
• Direct and develop external communications and outreach.
• Work closely with other Directing Attorneys and Program Director to creatively problem-solve any project-wide issues and capture qualitative and quantitative data to support the program’s continuation.
• Performs related duties as required.

Qualifications:

• Juris Doctor or master's degree in related field
• Five years of supervisory/managerial programs experience: preparing reports, working with multiple stakeholders, designing, implementing and managing projects, and supervising staff
• Minimum of seven years providing immigration support services or in similar legal services management
• Fluency in English and Spanish in written and spoken forms with excellent communication skills
• Experience in immigration law or public interest law preferred
• Passage of the Catholic Charities background clearance check and any other background clearance check that may be needed to perform the duties assigned, including a U.S. Department of Justice background check and a Los Angeles County
• Previous experience making written reports, working with multiple stakeholders, designing and managing projects, and supervising staff.

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a/employer contribution only and 403(b)
• Supplemental Insurance (life, Accident, disability insurance, etc.)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days – 12 days per year
• Sick time – 10 days per year
• 13 holidays per year for regular f/t & p/t employees
• Public Service Loan Forgiveness
• Cell Phones for those working in Shelters or with Clients outside of the office 
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking