Pregnancy Help Center Program Coordinator

At Catholic Charities of East Tennessee (CCETN), we believe every human life is precious and deserving of dignity, compassion, and support. Our Pregnancy Help Centers walk alongside women and men experiencing pregnancy, providing practical support, education, and encouragement as they prepare to welcome and care for their children. Through our Earn While You Learn program, clients gain valuable knowledge and skills while earning material assistance for their growing families.

The Pregnancy Help Center Program Coordinator plays a vital role in this life-affirming mission by building supportive relationships with clients, providing educational coaching and case management, and helping families identify resources that strengthen their ability to thrive. This position offers an opportunity to make a meaningful difference in the lives of parents and children by providing compassionate, practical support throughout their journey. The Program Coordinator reports to the Program Leader and has no supervisory responsibilities.

Schedule: 21 hours/ 3 days per week

Key Responsibilities

• Conduct client screenings and intakes to assess needs, determine eligibility, and provide appropriate referrals
• Facilitate one-on-one and group educational sessions using established curriculum
• Coordinate services to ensure continuity of care and responsive support
• Maintain accurate, confidential case files, progress notes, and required documentation
• Keep community resource information current to support effective referrals
• Collaborate with local agencies and partners to address client needs
• Plan and implement program activities aligned with organizational goals
• Ensure all activities comply with policies, professional standards, and applicable regulations
• Track participation and outcomes for reporting and program improvement
• Maintain a safe, welcoming environment for clients, volunteers, and staff
• Manage program operations within the approved budget
• Recruit, train, schedule, and support volunteers
• Partner with Program Leadership on volunteer selection and development
• Cultivate relationships with community organizations and stakeholders
• Represent the program at outreach events to increase awareness and access to services
• Perform additional duties as needed to support program success

Job Requirements:

• Must be able to move objects weighing up to 25 lbs.
• Must hold a valid driver license and be willing to travel, as required
• Must maintain any training and certification requirements
• Must be able to successfully pass a background check
• Must be support the teachings of the Catholic Church and embody our organization’s mission and culture through behavior and daily interactions
• Predictable on-site attendance is required

Job Qualifications:

• High school diploma or equivalent is preferred
• Fluency in Spanish and English is preferred
• Expresses desire to reach at-risk patients considering abortion
• Believes in the sanctity of all human life from the moment of conception through natural death
• Skilled with current technology and able to learn new skills quickly
• Experience with MicroSoft Word, Excel, and Outlook
• Experience supervising, consulting, planning, and developing people and programs and having knowledge of community resources and the ability to work with diverse groups of people

Pay: $16.50 per hour

Benefits:

• 403(b)
• 403(b) matching
• Employee assistance program
• Health savings account
• Life insurance
• Paid time off

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $17