Talent Development Coordinator

Job Details

Description

Payrate: $30.77 an hour

Catholic Charities of Baltimore is currently seeking a Talent Development Coordinator, who will oversee the design, delivery, and administration of talent development programs, including the Learning Management System, New Employee Orientation, employee recognition, and on-demand training. Provides data-driven insights through dashboards, surveys, and reporting to support decision-making, while ensuring programs are accurate, engaging, and aligned with organizational goals. Collaborate with internal stakeholders to optimize processes, enhance employee engagement, and execute Agency-wide initiatives effectively. The hybrid work schedule is Monday – Friday, 8:30am – 4:30pm.

Job Duties & Responsibilities

• Manages the Learning Management System (LMS) by maintaining content, deploying courses, and generating reports to ensure accurate tracking and effective learning administration. This includes but is not limited to:
• Maintaining system updates, data input, security, functionality, and integrity.
• Replying to and managing report requests in a timely manner.
• Managing the annual training and attestation calendar to ensure compliance.
• Providing user training and ongoing assistance as needed.
• Recommending and implementing process improvements to enhance LMS efficiency.
• Staying current with LMS upgrades and best practices to optimize system performance.
• Leads the New Employee Orientation program and supports all training sessions by overseeing planning, communication, set-up, and scheduling; preparing and delivering materials and content; coordinating with presenters; managing logistics, workbooks, and technology; and ensuring accurate, engaging, and smoothly executed learning experiences
• Supports the Agency goal of building learning opportunities for colleagues by researching and refining curriculum and training materials for on-demand training by validating content through collaboration with subject matter experts and maintaining version control for ongoing relevance.
• Maintains dashboards, metrics, and visual reports related to talent development by ensuring data accuracy, updating information regularly, and providing actionable insights to support decision-making.
• Manages Agency-wide recognition program including file maintenance, reporting, marketing and communications, and employee troubleshooting by maintaining accurate records, producing timely reports, ensuring clear promotion of programs, and resolving employee inquiries promptly and professionally.
• Researches and benchmarks best practices for employee recognition and engagement to continuously improve programs through trend analysis, evaluating applicability, and recommending actionable changes or enhancements that strengthen the employee experience.
• Collaborates with Agency stakeholders for service milestone event by managing timelines, confirming event details, ensuring accurate recognition data, and overseeing logistics to deliver a well-executed celebration.
• Manages the execution of internal employee surveys, including the biennial engagement survey, by creating and deploying survey content, monitoring responses, analyzing data, and reporting findings in a clear, actionable format while coordinating timelines, follow-up, and communications to ensure accurate and meaningful insights.
• Creates and distributes HR related communications (e.g., Supervisor Bulletin, etc.) by drafting, editing, and reviewing content to ensure accuracy and clarity, and coordinating timely dissemination to intended audiences.
• Supports the Agency-wide performance management process by providing back-up coverage, consistent application of procedures, and contributing updated, accurate content to training guides and materials.
• Performs other duties as assigned.
  
  

Education & Experience Requirements

• Associate’s degree in business administration, Human Resources, Industrial Organizational Psychology, or related field.
• Two years’ experience with administration, deployment, and reporting of learning and development systems and programs or equivalent combination of education and experience.
• Proven experience designing, developing, and leading presentations, taking ownership for ensuring content is accurate, engaging, and aligned with audience needs.
• Demonstrated experience using various software for communications and presentations.
• Experience serving on internal committees or councils to represent Talent Development solutions.
• Experience writing process documentation, standard operating procedures, and related materials.
  
  

Required Skills & Abilities

• Demonstrates the ability to thrive in a fast-paced environment, adapting quickly to shifting priorities to meet deadlines and ensure assignments are completed accurately and on time.
• Reviews and interprets data sets to identify trends, draw conclusions, and provide informed recommendations that support decision-making.
• Demonstrates excellent verbal and written communication skills, ensuring clarity and effectiveness in all interactions.
• Maintains strong attention to detail and organization, consistently managing multiple tasks, tracking progress, and keeping thorough and accurate records.
• Exhibits exceptional relational and customer service skills, building strong connections and providing top-tier service.
• Ability to learn about and assist in all areas of the HR function including talent acquisition, talent management, and compensation and benefits, applying new knowledge to advance departmental priorities.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneDrive) and other relevant software to perform job functions, including creating and editing documents, presentations, job aids, and training materials. Experience with Excel formulas and graphs, or ability to quickly learn.
  
  

Physical Requirements & Work Environment

• Hybrid work options are available, contingent upon business needs and performance expectations in alignment with the Agency’s policy.
• Remaining in a stationary position, which may involve standing or sitting for extended periods, as required to complete tasks or duties associated with the role.
• Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
• Assessing the accuracy, neatness, and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines.
  
  

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave
  
  

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer