What are the responsibilities and job description for the Care Coordination Unit Supervisor position at Catholic Charities, Diocese of Joliet?
Description
General Responsibilities
- Organize, coordinate, and supervise day-to-day operations of the Care Coordination Unit.
- Provide direct supervision and oversight to Care Coordination Staff including hiring, onboarding, training, performance management, and evaluation.
- Provides clinical support and case consultation to Care Coordinators, advising on challenging cases.
- Ensure education, training, and recertification of all assigned staff.
- Support clients in the Community Care Program in the absence of regular Care Coordinator staff and ensure programmatic coverage, otherwise.
- Maintain cooperative relationships with service providers and community organizations.
- Create and maintain confidential case records, ensuring compliance with program standards.
- Complete all required reporting and documentation accurately and timely.
- Ensures effective outcomes and appropriate outputs for program.
- Act as an agency ambassador in communities served, maintaining strong knowledge of available programs.
- Actively support and hold each supervised employee responsible for achieving goals related to job performance, professional growth and development goals, fostering a culture of continuous learning and accountability.
- Other duties as assigned within the guidelines of this position.
Great Employer Provided Benefits
- Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
- Medical/Dental/Vision Health Insurances
- Flexible Spending Account
- Short-term Disability Insurance
- Long-Term Disability Insurance (employee paid optional)
- Life and AD&D Insurance
- 403B Retirement Plan with employer contributions
- Employee Assistance Program (EAP)
Requirements
- Must be an RN, or a BSN, or have a BA/BS degree in social science, social work or related field. One year of program experience, which is defined as assessment, provision, and/or authorization of formal services for the elderly, may replace one year of college education up to and including four years of experience replacing a baccalaureate degree. Master’s Degree preferred but not required.
- Prior supervisory experience preferred.
- Experience working with older adults and/or caregivers required.
- Ability to relate well to persons with disabilities and older individuals.
- Ability to work effectively in a dynamic, fast-paced, and diverse environment.
- Proficiency in Microsoft Office applications (Outlook, Word, Teams).
- Strong verbal and written communication skills.
- Passage of complete background clearance.
- Valid driver’s license, reliable transportation, and proof of liability insurance.
- Adhere to the Agency’s Code of Ethics and conduct all responsibilities in accordance with the standards outlined in the Employee Handbook.
Salary : $63,000 - $63,500