Parent Educator /Case Manager

JOB SUMMARY:

The Case Manager/Parent Educator is responsible for providing comprehensive support to pregnant women and families through case management, education, and resource referrals. This role ensures that clients have access to essential health care, parenting education, financial coaching, childcare, and housing support. By fostering a supportive environment, the Parent Educator/Case Manager helps clients achieve stability, self-sufficiency, and positive family outcomes. The ideal candidate will be skilled in client assessment, case planning, and service coordination while upholding the mission and values of Catholic Charities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Complete intakes and assessments for all new clients.
• Interview, mentor, and advise clients regarding benefits available to them, such as Medicaid, WIC, SNAP, housing, TANF, and CHIP.
• Provide referrals to appropriate health care providers, adoption resources, parenting programs, and economic support services.
• Open and maintain accurate and confidential case files for all clients.
• Manage client cases with regular follow-ups to ensure engagement with services.
• Conduct virtual and in-person parenting classes to educate clients on child development, parenting strategies, and family stability.
• Assist with internal and external audits to ensure program compliance.
• Connect clients to educational resources, including GED programs, community colleges, and technical education courses.
• Facilitate access to childcare resources, employment readiness support, and financial coaching.
• Ensure all homeless pregnant women eligible for the Mater Maria maternity home are referred appropriately.
• Support clients in accessing housing resources and securing stable housing solutions.
• Monitor client progress and document engagement with services in the database.

OTHER DUTIES:

• Adhere to agency and professional code of ethics.
• Attend training and seminars related to families, parents, and children to enhance service delivery.
• Maintain program accreditation by following all required guidelines and standards.
• Support the Mission, Values, and Vision of Catholic Charities.
• Maintain professional boundaries and adhere to client protection policies.
• Complete required abuse prevention training (Safe Environment) and other program-mandated training.
• Report any suspicious or inappropriate behaviors and follow mandated abuse reporting requirements.
• Implement risk management procedures to ensure client safety in high-risk activities and supervised settings.
• Maintain up-to-date knowledge of community resources to provide relevant and effective client referrals.
• Other duties as assigned by the supervisor to enhance program effectiveness and client outcomes

EDUCATION & TRAINING:

• Bachelor's degree required. Degree in Social Work, Human Services, Psychology, or a related field preferred.
• Experience in case management, parent education, or social services.
• Bilingual (English/Spanish) required.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong knowledge of community resources, benefits programs, and family support services.
• Excellent communication, organizational, and documentation skills.
• Ability to conduct assessments, develop case plans, and monitor client progress.
• Proficiency in Microsoft Office and case management software.

OTHER REQUIREMENTS: (background check, driving record, language, physical)

• Background Check: This position requires a criminal background check.
• Driving Record: N/A
• Health: TB Screen, Pre-employment and random drug testing.
• Language requirements: Bilingual English/Spanish required.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $22 - $24