Allstate Insurance Licensed Customer Service Rep

***Must have an active Property & Casualty license to be considered***

Established 23 years ago, Davis Financial & Insurance Group, located in Louisville, CO, stands as one of the largest agencies in Colorado. Rooted in a culture of hard work, integrity, and fun, we pride ourselves on being a family-oriented team that celebrates success and fosters camaraderie. From axe throwing and Top Golf to holiday parties and volunteering with local non-profits, we believe in giving back to our community while ensuring a stable and supportive work environment.

We're seeking an experience licensed Insurance Customer Service Representative to join our in-office team. This position gives you the chance to work closely with our clients while helping deliver outstanding service through cross-selling and up-selling. Our workplace is built on teamwork and positivity, making it a place where people feel supported and motivated to grow. As part of our customer service team, you'll be the friendly face of our company; answering questions, handling requests, and building meaningful client relationships.

Base salary of $40,000 - $55,000 based on experience with additional bonus and commission opportunities ranging from $5,000 to $15,000

If you are passionate about customer service and ready to make a meaningful impact, we invite you to apply today and join our friendly and supportive team at Davis Financial & Insurance Group.

Salary Range: $40,000.00 - $55,000.00 per year

Annual Base Salary Commission Bonus Opportunities

• An Active Property and Casualty license is required
• At least a year of prior property & Casualty insurance experience is preferred
• Strong active listening skills and excellent communication abilities.
• Capability to handle sensitive and confidential information responsibly.
• A keen eye for detail to ensure accurate data entry and record maintenance.
• Adept at using computer software, including CRM systems and Microsoft Office Suite with 40 wpm typing speeds
• Problem-solving skills with the ability to adapt and manage multiple tasks effectively.
• Customer-focused and enthusiastic about delivering positive client experiences.

• Policyholder Assistance: Provide prompt and attentive assistance to policyholders, ensuring their inquiries are addressed with clarity and efficiency.
• Issue Resolution: Manage and resolve customer issues and concerns, ensuring high satisfaction and loyalty to Davis Financial & Insurance Group.
• Document Management: Accurately document customer interactions and transactions, maintaining precise records in our system.
• Product Knowledge: Stay informed about the company's insurance offerings to provide accurate information and solutions to customers.
• Communication: Participate in continuous communication within the team to share insights and improve customer engagement strategies.
• Customer Retention: Work proactively on strategies to retain existing customers through personalized attention and exceptional service.