Sharepoint Administrator

SharePoint Online Administrator

Part-Time (3-4 days/week), will convert after 6 months to full time

Hybrid- Washington, DC

No C2C/Vendor

We are a nonpartisan research and policy institute that advances federal and state policies to help build a nation where everyone — regardless of income, race, ethnicity, sexual orientation, gender identity, ZIP code, immigration status, or disability status — has the resources they need to thrive and share in the nation’s prosperity.

We combine rigorous research and analysis, strategic communications, and effective advocacy to shape debates, affect policy, and inform effective implementation both nationally and in states. It works closely with a broad set of national, state, and community organizations to design and advance policies that promote economic justice; improve health; broaden opportunity in areas like housing, health care, employment, and education; and lower structural barriers for people of color and others in communities that continue to face systemic barriers to opportunity. We promote policies that will build a more equitable nation and fair tax policies that can support these gains over the long term. We also show the harmful impacts of policies and proposals that would deepen poverty, widen disparities, and worsen health outcomes.

We seek a SharePoint Online Administrator to join its IT team. The SharePoint Online Administrator position is integral to managing and maintaining the organization's SharePoint Online environment. This role exists to ensure efficient collaboration, document management, and information sharing across the organization. Primary responsibilities include configuring and optimizing SharePoint sites, managing permissions, and ensuring security compliance, with the ultimate goal of facilitating seamless communication and collaboration while safeguarding the organization's digital assets. Additionally, the SharePoint Online Administrator provides SharePoint training to staff and leverages Microsoft Power Automate to streamline processes.

Responsibilities:

• Administer and support the SharePoint Online platform and the organization’s intranet, including installation, configuration, and maintenance.

• Develop and customize SharePoint sites and pages to meet the organization’s needs.

• Create templates that allow for easier site and page creation by users and more uniformity across all sites and pages.

• Manage continuous improvement and changes affecting SharePoint Online, Microsoft Teams, and other Microsoft 365 services, including typical system administrative activities such as site creation, site administration, and issue resolution. Use Sharegate for SharePoint Online and Teams for migration, management, and reporting of SharePoint Online content, ensuring data integrity and compliance.

• Collaborate with the IT team and end users to understand requirements and provide effective SharePoint Online solutions.

• Conduct training sessions for users on SharePoint Online usage and best practices.

• Provide technical support to users regarding SharePoint Online usage and troubleshooting.

• Take ownership of SharePoint-related tickets and see issues through to resolution. Exercise excellent judgement as to when issues should be escalated, and higher-level support is needed.

• Implement and manage SharePoint Online governance policies and best practices.

• Create and manage workflows using Microsoft Power Automate to automate business processes.

• Design, develop, and implement solutions using Power Apps to enhance user experience and streamline operations.

• Configure and customize SharePoint sites, libraries, and lists per organizational requirements.

• Implement backup and recovery strategies for SharePoint Online data.

Qualifications:

• Bachelor’s degree plus a minimum of seven years of relevant full-time work experience in computer science, IT, or a related field and at least three years of SharePoint Online experience. A relevant graduate degree may substitute for two years of work experience.

• Minimum of three years' experience in supporting a diverse group of users.

• Proven experience managing and administering SharePoint environments, including SharePoint Online, Power Apps, and Microsoft Power Automate.

• Experience with Microsoft Entra, Exchange Online, Microsoft 365 tools, Sharegate, and Microsoft Teams administration.

• Proficiency in developing and implementing Microsoft workflows.

• Strong understanding of SharePoint Online architecture, features, and functionalities, including security and compliance best practices.

• Experience in configuring and customizing SharePoint sites, lists, and libraries, as well as in content migration and end-user support.

• Excellent communication, interpersonal skills, and writing abilities.

• Ability to troubleshoot and resolve technical problems remotely, handle multiple priorities, manage tickets against SLA, and adapt to workload changes.

• Commitment to ongoing skills and domain knowledge acquisition. Experience with the nonprofit sector is preferred.

This position is based in the Washington, DC office. We are currently operating on a hybrid work schedule of two full in-office days (Tuesday and Wednesday) per week as well as the first Thursday of each month in our Washington, D.C. office.