What are the responsibilities and job description for the Customer Solutions Specialist position at Catapult Employers Association?
Catapult Employers Association is looking for a talented Customer Solutions Specialist to help us deliver exceptional products and services to our customers. The ideal candidate will have a strong background in sales and support roles and excellent communication skills.
About the Role:
- Work closely with customers to understand their needs and provide solutions that meet their expectations.
- Develop and maintain strong relationships with customers through exceptional service and timely issue resolution.
- Collaborate with internal teams to ensure seamless product delivery and implementation.
- Stay up-to-date on new product offerings and features to provide accurate information to customers.
- Identify new business opportunities and contribute to the growth of the company.
Requirements:
- A minimum of 2 years of experience in sales and support roles.
- Strong customer service and communication skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- Able to lift a minimum of 20 lbs.
- Willingness to drive to the company warehouse when needed.
