Outreach Specialist

Location: Irvine, CAIndustry: Healthcare Claims ManagementAre you a confident communicator who loves building relationships over the phone,managing accounts, and being rewarded for strong performance? If you’re motivated,organized, and ready to join a professional team with growth potential and monthlybonus opportunities, this role is for you.Catalyst Clinical & Coding Analytics (Catalyst) is a top healthcare claims managementcompany based in Irvine, CA. We specialize in medical record and billing procurementand provide cost-containment solutions for health plans nationwide.We are growing our Outreach department and are looking for driven professionals whothrive in a metrics-focused environment and excel at high-volume outboundcommunication with healthcare facilities and contacts.What You’ll DoAs an Outreach Specialist, you will: Conduct outbound communication with medical facilities to obtain billingdocuments and medical records. Build strong relationships and provide professional, customer-focused service. Manage assigned client accounts and set realistic follow-up timelines andcommitments. Document all communication accurately in our proprietary software (Haystack). Work independently to organize daily outreach tasks and manage follow-through. Suggest process improvements and support team efficiency initiatives. Maintain HIPAA compliance in all actions. Participate in ongoing department training and development.What We’re Looking ForYou’ll be successful in this role if you are: Comfortable making outbound calls and managing multiple facility relationships. A strong communicator with excellent phone presence. Organized, accurate, and detail oriented. Skilled at multitasking and working independently without constant supervision. Able to build rapport with diverse personalities and professional backgrounds. Proficient in Microsoft Office and able to learn new systems quickly. Able to pass a background check.Education & Experience BS in Business Administration or related field preferred Customer service, telemarketing, or account management experience is a strongplusWhy You’ll Love Working at Catalyst Competitive base salary Monthly performance bonuses Growth opportunities in a specialized healthcare niche Supportive team culture where your work matters A thoughtful, professional environment focused on excellenceAbout CatalystCatalyst is a leader in healthcare claims management and cost-containment solutions.Our team is at the heart of our success, and we believe in rewarding strongperformance, developing talent, and fostering a workplace that values precision,communication, and client service.We are an Equal Opportunity Employer and welcome applicants from all backgrounds.If you're ready to take your outreach and relationship-building skills to the next level witha company that rewards results, we’d love to meet you!Company DescriptionAt Catalyst, our employees are instrumental to our success, and we reward them accordingly. Located in Irvine, CA, we are a specialty professional services niche company in the dynamic, fast-paced field of healthcare. We take a thorough, thoughtful approach to claims management and offer cost-containment solutions that help our clients manage risk.As an Equal Opportunity Employer, Catalyst Health gives equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.

Salary : $60,000 - $70,000