What are the responsibilities and job description for the TECHNICAL SALES REPRESENTATIVE position at Castolin Eutectic?
Castolin Eutectic is a global wear management solution provider that helps redefine the life cycle with wear management service centers worldwide. For over 100 years, Castolin Eutectic has been considered at the forefront of supplying value-added surface protection products and solutions to the marketplace. Our wear management specialists aim to provide technically advanced solutions to the ever-evolving global industry regardless of the wear mechanism.
Together with our strategic partners in every industry, we contribute tomorrow's solutions to pioneer industrial sustainability. We are your business partner for sustainable change!
PRIMARY RESPONSIBILITY: Direct, Distributions and Services Sales Territory
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Facilitate technical guidance to end-user consumers within specified key industries to help reduce the high cost of wear and equipment failure
Provide support and training to distributors in the territory
Visit existing accounts to support their business
Prepare monthly sales forecasts based on activity within the designated territory
Supported by telephone marketing, create new business within defined strategic industries
Communicate and demonstrate (if applicable) new products and promotions to customers
Maintain and grow sales in existing customers (customer retention)
Prospect for new customers / acquiring new accounts / Cold Calling - Sales Hunter
Provide, with the assistance of the technical support group, service, and technical support to existing customers.
Coordinate requests for information or quotations
Manage approval projects for new technologies and applications to current and prospecting customers.
Develop a territory plan
Propose and implement marketing strategies in the territory
Ensure continuous improvement and sharing of technical knowledge, competitive and product information, and methods
Maintain key information in our internal CRM system
Other tasks as defined
EDUCATION AND EXPERIENCE:
2-5 years of Consultative selling experience using the following techniques: active listening, collaborative problem solving, consensus building, and project management.
Industrial experience necessary to contribute to the continued success of this rapidly expanding company.
SKILLS AND ABILITIES:
Customer-driven and results-oriented.
Excellent problem-solving skills.
Mechanical aptitude
A basic knowledge of welding/welding distribution, wear mechanisms, and maintenance & repair welding
Target-minded people that are driven to succeed; thrive under pressure and enjoy setting and achieving goals
Excellent communication skills, both verbal and written
Detail-oriented and versatile
High level of integrity and commitment to serving clients
Microsoft Office: Word /Excel/PowerPoint