Receptionist - PRN

Castleview Hospital – Receptionist

 Who We Are:

People are our passion and purpose: Come work where you are appreciated for who you are not just what you can do. Castleview Hospital serves its community with inpatient and outpatient services at its 39-bed facility. We also provide other outside services and clinics:

• Physician Services Price, Utah
• Emery Medical Center Castle Dale, Utah
• Urgent Care, Price Utah

Castleview Hospital maintains a Gold Seal of Approval® from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, and has been named a Top 100 and Top 20 rural and community hospital several times.

Where We Are:

Located in the high desert of Eastern Utah, the city of Price combines diverse cultural possibilities with beautiful scenery, an enviable climate and plenty of opportunities to enjoy the great outdoors. We are a center education, art, festivals, and history and offer something for everyone to enjoy.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more…

Position Summary:

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. May also perform the following duties:

• The Insurance Verifier establishes and maintains quality customer service by performing insurance verification duties in addition to providing customers with information about billing, services, and various other hospital programs
• Responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable
• Prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information
• Ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking
• Assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities
• Promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities
• Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions
• Handles all phone queries, walk ins and patient concerns
• The financial counselor prepares daily deposits and maintains the integrity of the cash drawer. Additionally, they Complete and monitor industrial billing, manage phone calls, walk ins and patient concerns and provide information about billing, services, and various other hospital programs.

Minimum Qualifications:

• Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires strong computer and internet research skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
• Certifications: Basic Life Support (BLS) within 60 days or hire upon expiration of BLS there will be a 60-day window to renew.