Data Entry Specialist

Build What’s Next With Castillo Engineering

At Castillo Engineering, you will design utility-scale solar and battery storage projects that are shaping the future of energy while accelerating your own career in the process. We’re looking for a Data Entry Specialist who thrives on meaningful project ownership, has strong communication skills, a commitment to excellence, and a passion for supporting clean‑energy projects in a process‑driven, collaborative environment.

Why You’ll Love Working Here

We are a fast-growing, mission-driven firm where employees are trusted, supported, and given clear opportunities to advance. You will work in a collaborative environment that values mentorship, innovation, and professional growth, allowing you to develop your skills, make a visible impact, and build confidence as part of a close-knit team.

Position Overview

As a Date Entry Specialist, you’ll serve as a key liaison between project managers, and engineering teams. You will manage client inquiries, maintain accurate documentation, and support the flow of project deliverables.

What You’ll Do

• Serve as the primary contact for client inquiries across phone, email, and internal systems.
• Coordinate communication across clients, project managers, engineers, and internal teams.
• Track, prioritize, and resolve customer requests efficiently.
• Maintain organized customer records and project documentation.
• Support scheduling, project updates, and coordination of deliverables.
• Prepare documents, perform data entry, and generate reports.
• Provide proactive updates on timelines, deliverables, and service requests.
• Collaborate with cross‑functional teams to improve service processes and operational efficiency.
• Monitor incoming inquiries and manage workload based on urgency.
• Assist with onboarding new clients and maintaining accurate client information.
• Ensure compliance with internal procedures and documentation standards.
• Demonstrate strong attention to detail in all communications and tasks.
• Perform additional administrative and operational duties, including limited weekend support.
  
  

What You Bring

• Associate or bachelor’s degree in business, communications, engineering support, or related field preferred.
• 2 years of experience in customer support, project coordination, or administrative roles.
• Experience in engineering, construction, utilities, or technical consulting is a plus.
• Excellent written and verbal communication skills.
• Strong customer‑service orientation and relationship‑building skills.
• Exceptional organization, time‑management, and attention to detail.
• Proficiency with Microsoft Office; experience with CRM or project‑tracking tools preferred.
• Problem‑solving mindset with ability to escalate issues appropriately.
• Ability to work both independently and collaboratively.
  
  

Work Environment & Benefits

• Office‑based role with frequent interaction across project teams and client partners.
• A few hours of weekend work required each week.
• Competitive salary based on experience.
• Health, dental, and vision insurance (if applicable).
• Paid time off, company holidays, and professional growth opportunities.
• Supportive culture committed to mentorship, innovation, and continuous improvement.