What are the responsibilities and job description for the Laboratory Tech position at Cass Health?
What You’ll Do
As a Medical Laboratory Technician/Technologist, you will play a vital role in delivering accurate and timely laboratory testing that supports patient diagnosis and treatment. You will perform a wide variety of laboratory procedures, ensure quality standards are met, and provide exceptional service to patients and healthcare team members. In this role, you will:
- Accurately identify patients, specimens, and substances collected for testing and process specimens in a timely manner.
- Provide excellent patient service by greeting and assisting patients and performing phlebotomy procedures according to established protocols.
- Prioritize specimen processing and testing to meet patient care needs, including during urgent and emergent situations.
- Perform a variety of laboratory tests according to established procedures, ensuring accurate and reliable results.
- Monitor quality control measures and ensure patient results are reported only when quality standards have been met.
- Recognize out-of-control values, troubleshoot issues, implement corrective actions, and notify appropriate personnel when necessary.
- Perform preventative maintenance and basic troubleshooting on laboratory instruments and equipment.
- Resolve technical problems independently when possible and seek assistance when needed.
- Complete clerical, cleaning, and operational duties that support efficient laboratory operations.
- Collaborate effectively with laboratory staff, medical providers, and other departments to ensure quality patient care.
- Educate and support laboratory customers while fostering positive working relationships across the organization.
- Perform BAT/COC collections according to protocol if certified.
- Assist with inventory management and maintaining adequate laboratory supplies.
- Participate in quality improvement initiatives and Section Head duties as assigned.
- Maintain competency requirements through continuing education and professional development.
- Assist with orientation and training of new laboratory team members.
- Perform all other duties as assigned.
What We’re Looking For
We’re seeking a detail-oriented, patient-focused laboratory professional who is committed to accuracy, quality, and exceptional service. The ideal candidate thrives in a collaborative environment and demonstrates strong technical and problem-solving skills.
Required Education
- Graduate of an accredited Medical Laboratory Technician (MLT) program
Preferred Education
- Bachelor's degree in Clinical Laboratory Science or a related field
Required Licenses & Certifications
- Medical Laboratory Technician (MLT) certification
- Valid driver's license
Preferred Licenses & Certifications
- Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certification
Required Experience
- Completion of a one- or two-year clinical training program
Preferred Experience
- 3–5 years of laboratory experience
Required Skills & Qualities
- Strong attention to detail and commitment to accuracy
- Ability to prioritize and adapt in a fast-paced environment
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Commitment to quality assurance and patient safety
- Ability to work independently and collaboratively as part of a team
Why Join Our Team?
Join a dedicated laboratory team that plays a critical role in patient care. You'll have the opportunity to work with advanced laboratory technology, contribute to quality improvement initiatives, and make a meaningful impact on the health and well-being of the communities we serve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.