Installation Technician

Installation Technician

SUMMARY

This position is responsible for providing world-class customer service while executing installation

activities of HVAC systems and refrigeration (reach-in coolers, freezers, ice machines, etc) and other

facility services (ventilation hoods, etc) and commercial food equipment and appliances (grills, ovens,

fryers, etc), for our valued customers. This is a non-supervisory position and reports to the Installation

Field Manager.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

(Includes the following but other duties may be assigned.)

• Coordinate with Installation Field Manager to assure consistency in our service strategy and

execution.

• Properly inspects the effectiveness of equipment being installed

• Prepares and performs installation of commercial kitchen in compliance with applicable codes

and Occupational Health and Safety Act (OSHA)

• Provides elite customer service and professionally communicates to customers.

• Identifies problems and defects, collects data, establishes facts, and enters accurate

information into tablet, and communicates effectively with dispatcher and customer.

• Follows safe work practices/accident prevention procedures using risk management

• Maintains a neat and orderly truck and performs part and tool inventories.

• Ability to work with little direct supervision with accuracy.

• Conduct yourself in accordance with the Company Code of Ethics Policy at all times.

• Other duties and activities as deemed necessary by leadership

• This position requires no duct work

QUALIFICATIONS

• Must be safety conscious and implement risk management skills.

• Must perform well on a team.

• Ability to work after hours, over weekends, and holidays.

• Ability to work with little direct supervision with accuracy.

• A customer-focused attitude, with a high degree of professionalism.

• Ability to analyze, retain and solve problems.

• Proven ability to handle inventory needs.

• Must have effective communication skills.

• Ability to function in a fast-paced environment with minimum supervision.

• Must be able to adapt with frequent change, delay, or unexpected events.

• Must establish and maintain good relationships with customers across different geographies

and cultures.

EDUCATION and/or EXPERIENCE

• High school diploma or GED.

• Basic understanding of electrical, HVAC, ice machines, and commercial kitchen equipment.

• Strong understanding equipment installation processes, methods, and codes.• Working knowledge of tools, common appliances, and traditional commercial kitchen and

HVAC devices.

• Knowledge or experience of computer systems and tablets.

CERTIFICATES/LICENSES

• Must have valid driver’s license.

• May need EPA Certification (within first three (3) months of hire).

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to

successfully perform the essential functions of this job. Consistent with the Americans with Disabilities

Act (ADA), it is the policy of CSC to provide reasonable accommodation when requested by a qualified

applicant or employee with a disability, unless such accommodation would cause an undue hardship

• Must be able to climb stairs and ladders.

• Regularly involves lifting, bending or other physical exertion. Often exposed to one or more elements

such as heat, cold, noise, dust, dirt, chemicals, etc., as well as exposed weather conditions.

• Job frequently requires standing, walking, driving, reaching, climbing, or balancing,

stooping/kneeling/crouching/crawling, talking, hearing, handling objects with hands.

• Job occasionally requires and lifting more than 70 pounds.

• Vision requirements: Ability to see information in print and/or electronically.

SCHEDULE

• Typical Day Shift

• Monday – Friday

• On Call (may be called in afterhours or on weekends)

• May be required to work evenings, weekends, holidays, and overnight

• Overtime

• May require travel with overnight stays at time

BENEFITS

• Paid Time Off

• Sick Days

• Bonus Program

• Tuition Reimbursement

• Employee Discounts

• Training & Opportunity for Advancement

• Employee Assistance Program

• 401(k) with matching

• Major Medical, Dental, Vision, STD/LTD, Life & Supplemental including:

accident, critical care, hospital indemnity, identity theft, legal, caregiving assistance for full time employees.