What are the responsibilities and job description for the Cafe Host / Cashier (Full-time) position at CASINO PAUMA?
SUMMARY:
As a Host/Cashier, providing excellent guest service is a must. Greet guests and escorts them to table with menus and advises server of new party.
- Take names of guests when needed for the purpose of waiting list and give customer approximate time of opening of a table.
- Receive and disburse money.
- Use equipment such as adding machines, point of sale machines, and credit card processing machines to process payments for customers.
- Performs all closing duties and additional duties as directed by management.
- These tasks will be handled in a friendly, courteous, helpful, timely and professional manner resulting in a high level of guest satisfaction.
MINIMUM QUALIFICATIONS:
- Minimum 6 months cash handling skills (preferred) or successful completion of in house cashier training course.
- Prior hospitality experience (preferred.)
- Knowledge of Restaurant operations and guest service.
- Ability to be guest/service oriented.
- Skilled in organization and communication.
- Ability to insure team concept in the workplace.
EDUCATION:
- High School Diploma or GED (required)
LICENSE REQUIREMENTS:
- Able to obtain and maintain a Pauma Gaming Commission License
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
- Seat customers and take payment for patrons’ meal charges.
- Maintain a waiting list and call customers over PA system.
- Complete necessary paperwork for the shift.
- Perform other duties as assigned.
PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
- Constantly walking and standing
- Constant hearing, seeing and talking
- Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping
- Ability to stand for long periods of time.
WORKING CONDITIONS:
- Work is performed indoors in a climate-controlled environment
- Close spaces while working with others
- Excessive noise and smoke
NATIVE AMERICAN PREFERENCE STATEMENT
Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training.