What are the responsibilities and job description for the Customer Service Representative position at Cash Express, LLC?
Job Summary
We are seeking a dynamic and energetic Customer Service Representative to join our team! In this vital role, you will be the friendly voice and helpful face of our organization, delivering exceptional support to our valued clients. Your enthusiasm, communication skills, and problem-solving abilities will drive customer satisfaction and foster long-term relationships. Whether assisting via phone, email, or chat, you will ensure every customer interaction is positive, professional, and solutions-oriented. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact.
Duties
- Respond promptly and professionally to customer inquiries through phone calls, marketing, and collecting.
- Provide accurate information about products, services, and account details.
- Assist customers with order processing, billing questions, and troubleshooting issues efficiently.
- Conduct outbound calling campaigns to follow up on customer requests or gather feedback for continuous improvement.
- Handle cash transactions accurately when necessary and ensure proper documentation of all data entries.
- Demonstrate excellent phone etiquette and communication skills to create a welcoming experience for all clients.
Experience- no experience needed.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Vision insurance
Work Location: In person
Salary : $17