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Outreach and Engagement Specialist

CASES
Manhattan, NY Full Time
POSTED ON 9/16/2026
AVAILABLE BEFORE 10/15/2026


Job Title: Outreach and Engagement Specialist


Job Summary:

The Assertive Community Engagement & Success (ACES) program seeks a community engagement and outreach specialist that can support the program in building and maintain strategic relationships with community stakeholders to increase the awareness of the ACES program. ACES is a program serving young men ages 16-24 residing in East Harlem or the South Bronx who may not have started but can strive to overcome threatening environments and system-involvement to find the path to success. These young people will be engaged in high-risk behaviors and voluntarily engage with the ACES program.

We are looking for skilled team members who can envision a model based on the theory that young people regardless of roadblocks; violence, trauma, gangs, racism, incarceration, truancy, and unemployment. Can engage in positive relationships to change behaviors and acquire life, education, and employment skills.


Salary: The salary for the Outreach & Engagement Specialist is $62,000 per year.

Shift Hours: The Outreach & Engagement Specialist is full-time working Monday through Friday from 9:00 am to 5:00 pm

Location Address: 4 West 125th Street, New York, NY 10027

Workplace Flexibility: Flexible, primarily requires working in-person and in-community. For roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning.


What You Will Be Doing:

  • Develop and maintain partnerships with community-based organizations, schools, and local agencies
  • Serve as the program's representative at community board meetings, resource faits, and public events
  • Build trust with community members and stakeholders to strengthen referral pipelines
  • Plan, coordinate, and execute community engagement and outreach initiatives, including resource fairs, public events, and partnership-building activities that increase awareness of the ACES program and deepen its integration within the communities it serves
  • Maintain communication with staff regarding outreach efforts, event participation, and community engagement updates
  • Maintain up-to-date documentation in databases and trackers when necessary
  • Maintain ongoing communication with partners
  • Participate in professional development training to better equip yourself to support the program and participants
  • Support transportation and field-based participation in program activities in accordance with operational needs


What We Are Looking For:

  • 2 years of experience in community outreach, engagement or youth services
  • Strong experience and knowledge of local community resources and stakeholder
  • landscape
  • Excellent communication, public speaking, and relationship-building skills
  • Ability to work flexible hours, including evenings, and weekends to attend community meetings and events
  • Valid driver's license required, as staff in this role must be able to travel throughout the community, accompany participants related and community-based activities, and support outreach, engagement, and even participation in the field

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days
  • 12 Paid Holidays per year.
  • Retirement 403(b) Competitive matching up to 6%.
  • Employee Referral Program


Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.


CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.


Monday - Friday, 9am - 5pm
35 hours per week excluding breaks

Salary : $62,000

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