What are the responsibilities and job description for the SUPPORT COORDINATOR position at Case Management Agency?
Job Overview
ACSC is seeking a dedicated and organized Support Coordinator to join our team. Responsible for carrying out agency mission to diligently assist all consumers with gaining access to the full range of needed services including medical, social, educational, and support services through processes applicable to service facilitation at appropriate levels and times. All support coordinators are responsible for mandatory reporting of critical incidents.
Job Description
Provide services to consumers by performing the following activities:
● Intake and assessment of consumer’s needs and services
● Reassessments annually or as needed
● Assessment-Collection of information concerning the consumers level of need
● Development of a Comprehensive Plan of Care / IFSP
● Ability to meet Timelines for POC’s/ IFSP
● Complete Emergency Tracking Form (whenever appropriate)
● Linkage of services specifically designed for consumer
● Actively participate in all trainings and staffing’s as identified by the SC Supervisor
Support Coordination Follow-up and Monitoring:
● Monthly ,Quarterly, Annual contact with consumer
● Revision of CPOC as needed
● Documentation of all contact with consumers/ providers for all waiver services
● Maintain records for compliance to department regulations
● Monitor Back-Up and Emergency Plans Monthly
● Follow up on Critical Incidents reports
Qualifications
● A bachelor’s or master degree in social work from a program accredited by the Council on Social Work Education; or
● A bachelor’s or master degree in nursing (RN) currently licensed in Louisiana (one year of paid experience will substitute for the degree); or
● A bachelor’s or master degree in a human related field which includes; psychology, education, counseling, social services, sociology, philosophy, family and consumer sciences, criminal justice, rehab services, child development, substance abuse, gerontology, and vocational rehabilitation; or
● A bachelor’s in liberal arts or general studies with a concentration of at least 16 hours in one of the fields listed in previous item.
● Must possess critical thinking and problem solving
● Must have interviewing and strong communication skills
● Must have a basic understanding of computer to include Microsoft Office and/or Google Workspace
● Ability to work in a fast paced, empathetic and nurturing environment with management potential.
● Ability to work independently as well as part of a team in a fast-paced environment
If you are passionate about providing exceptional support and have the skills we are looking for, we encourage you to apply for the Support Coordinator position.
We are seeking a dynamic and highly organized Support Coordinator to join our team! In this vital role, you will serve as the first point of contact for clients, visitors, and team members, ensuring smooth daily operations within our office environment. Your energetic approach and exceptional administrative skills will help foster a welcoming atmosphere while managing essential office functions. The ideal candidate is detail-oriented, tech-savvy, and thrives in a fast-paced setting. This paid position offers an exciting opportunity to develop your administrative expertise and contribute to a positive workplace culture.
Experience
Join us as a Support Coordinator and become an integral part of an energetic team dedicated to delivering outstanding service while fostering a positive work environment. This role offers meaningful growth opportunities for those eager to expand their expertise in a supportive setting!
Education:
- Bachelor's (Required)
Work Location: In person
Pay: $33,600.00 - $38,000.00 per year
Work Location: In person
Salary : $33,600 - $38,000